VP, Cloud Product Manager

Role Summary

The VP, Cloud Product Manager will be responsible for leading our AWS Cloud Migration Program, driving the strategic vision, planning, and execution of application migrations to the cloud. This role requires a blend of product leadership, technical acumen, and cross‑functional collaboration to ensure successful delivery of cloud transformation initiatives that align with business goals.

Essential Responsibilities

• Product Vision and Strategy: Define and communicate the product vision and strategy for cloud‑based products and services; align product strategy with business objectives and enterprise cloud strategy.
• Product Roadmap and Prioritization: Develop and maintain the product roadmap, prioritize features and enhancements based on business value and customer feedback, and keep the product backlog well‑defined and aligned with strategy.
• Collaboration and Stakeholder Management: Work with engineering, design, marketing, and sales teams; engage stakeholders to gather requirements, provide updates, and ensure alignment with product goals; manage diverse IT teams including application engineers, designers, and outsourced vendors; evangelize autonomous, self‑organizing, empowered teams.
• Product Development and Delivery: Oversee the product development process to ensure timely, high‑quality delivery; maintain Jira Align based on assigned epics and features; ensure compliance with corporate governance policies throughout implementation.
• Customer Focus and Feedback: Gather and analyze customer feedback to inform product decisions; ensure cloud products meet customer needs and deliver positive user experiences.
• Performance Monitoring and Reporting: Monitor product performance, usage, and adoption metrics; develop and present regular reports on technical product performance, customer feedback, and improvement opportunities to senior leadership; clearly articulate challenges, progress, and opportunities.
• Continuous Improvement: Continuously evaluate and enhance product processes to improve efficiency and effectiveness; perform other duties and/or special projects as assigned.

Qualifications

• Bachelor’s degree and a minimum of 12 years of IT experience, OR in lieu of a degree a minimum of 14 years of experience in an IT environment.
• Minimum of 7 years of experience in a large, complex organization.
• 3‑5 years of experience in product management or a related field, with experience in cloud‑based products or infrastructure.
• Strong understanding of AWS, containerization, Dev/Infra Ops practices, and application migration/modernization.
• Proven ability to define and execute strategic product roadmaps in complex, cross‑functional environments.
• Experience with Agile methodologies, managing PI increments, feature planning, and reviews.
• SAFe Product Owner/Product Manager certification.
• AWS Certified Cloud Practitioner.
• Ability and flexibility to travel for business as required.

Desired Characteristics

• Ability to direct technical teams and mentor/coach team members.
• Experience in credit‑card, consumer finance, payments, financial services, or retail services industries.
• Demonstrated solutions‑delivery experience with examples that improved performance and customer experience.
• Knowledge of financial‑services and payments industry trends, competitors, emerging technologies, and related technical knowledge.
• Proactive, self‑starter, collaborative leader with strong business acumen and superior decision‑making skills.
• Familiarity with data encryption/PII data‑protection standards and related technologies.
• Creativity, enthusiasm, and a strong “can‑do” customer‑focused attitude.

Compensation

Salary range: $170,000 – $290,000 USD annually. Eligible for an annual bonus based on individual and company performance. Compensation within the range is based on work experience, skill level, and knowledge, and is adjusted for market conditions in California, New York Metro, and Seattle.

Work Arrangement

Synchrony offers flexible work options. Employees may work from home near one of our Hubs or from an office, with required in‑person engagement (team meetings, training, culture events) at the nearest Hub. Field Sales and some Commercial team roles may have varied location requirements based on partner obligations or preferences.