VP, Account Management- Pharma/Life Science

About the role

At MERGE, we are a marketing and technology agency purpose-built for the intersection of health and wellness—where human impact matters most. By weaving storytelling through technology, we move beyond traditional engagement to Whole Human Marketing. This approach recognizes that humans are multidimensional and complex, and uses AI to ensure every brand interaction feels natural, contextual, and relevant. As the VP, Account Management, you will step in as both a team and business leader and a trusted strategic advisor, owning a $5–7M book of business and driving integrated campaigns across both HCP and DTC audiences.

Responsibilities

• Act as the primary advocate and trusted expert for our pharma and biotech clients, partnering directly with executive and C-suite leadership to align marketing initiatives with core business goals.
• Drive account growth and revenue by directing a $5–7M book of business (a single large account or multiple key accounts), consistently delivering on revenue forecasts and uncovering innovative, incremental growth opportunities.
• Orchestrate omni-channel HCP and DTC campaigns, overseeing complex marketing programs, digital experiences, paid media, and multi-channel strategy.
• Guide and mentor cross-functional agency teams, delegating effectively, fostering a positive, collaborative culture, and actively mentoring team members to help them level up their careers.
• Set the long-term vision by bringing a strategic growth mindset to every account, establishing dynamic short- and long-term roadmaps that keep client brands standard-setting in their category.

Requirements

• 8–10+ years of agency account management experience with deep specialization in pharmaceutical marketing.
• Proven track record leading comprehensive, integrated campaigns targeting both Healthcare Professionals (HCP) and Patients/Consumers (DTC).
• Demonstrated success managing mid-to-large-sized agency accounts ($5M+) and leading cross-functional teams.
• A history of building authentic, high-trust relationships with executive-level client stakeholders.
• Reliable track record of hitting and exceeding revenue forecasts while identifying new avenues for account expansion.
• Strong team management skills with a genuine passion for cultivating talent and maintaining a positive culture.

Skills

Bonus Points (Nice to Have):

• Experience in the Central Nervous System (CNS) drug space (neurology, psychiatry, or neurodegenerative conditions).

Pay

The salary range for this role is $114,400 - $137,300, based on the individual’s skills, experience, qualifications, location, and other relevant factors.

Benefits

• Medical, Dental, Vision
• Life Insurance
• 401K
• Lifestyle Spending Account
• Employer Paid Life & Disability Insurance
• Flexible Time off & Holidays