VP, Account Director (Omni-Channel, Pharma Agency)

About Avalere Health: United by one profound purpose—to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for equally. Our Advisory, Medical, and Marketing teams come together to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. We are committed to creating a culture where employees are empowered to bring their whole selves to work, leveraging diverse backgrounds and skillsets to make a tangible impact on patient lives. Our flexible approach allows teams to decide where they work, whether in-office or at home, based on team and client needs. Major city hubs in London, Manchester, Washington, D.C., and New York, along with smaller global offices, serve as collaboration spaces. We support an inclusive culture through six Employee Network Groups—Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity—providing opportunities for connection, learning, and socializing. As an accredited Fertility Friendly employer, we offer enhanced parental leave, fertility policies, and flexibility to support employees across their family-planning journeys. We are part of the Disability Confident Scheme, ensuring fair interviews for candidates with disabilities, long-term health conditions, or neurodiversity. Our "Magnet, Not Mandate" approach means no formal office requirement, though proximity to key regions like Philadelphia, New York City, Washington, D.C., Chicago, and Toronto is valued for in-person engagement.

About the Role

We are seeking a VP, Account Director to lead key client account(s) at a global pharma agency by providing strategic leadership. This role involves establishing and maintaining effective senior-level client relationships, ensuring client success and satisfaction, overseeing brand planning, strategic and tactical deliverables, and managing the profitability of assigned brands. The VP, Account Director will also contribute to new business activities and initiatives.

Responsibilities

• Own and lead the client’s business within the agency, leveraging deep knowledge of marketing strategy, competitive landscape, brand planning, and medical/legal requirements.
• Develop and maintain senior-level client relationships as a strategic thinker, problem solver, and team leader.
• Lead agency teams in annual brand planning and support a strategically focused client/agency team.
• Direct and motivate Account Supervisors and Senior Account Executives to deliver value to clients.
• Guide team members’ career paths and skills development through regular feedback sessions.
• Manage and monitor account financial performance, including productivity and profitability.
• Collaborate with the creative team to develop and produce high-quality creative work.
• Ensure proper management of timelines and cost efficiencies.
• Propose and supervise client relationship-building activities.
• Develop, monitor, and advance internal operating procedures with the Project Management Department.
• Identify and participate in new business opportunities with existing or prospective clients.

Requirements

• Deep and thorough understanding of the pharma/healthcare advertising industry.
• Digital marketing acumen and experience leading integrated agency teams in brand planning, budget development, execution, and measurement.
• Demonstrated effectiveness in managing multiple clients and account teams.
• Proven success in developing valued relationships with senior-level client management.
• Experience as a strategic partner to clients, with digital and multi-channel expertise.
• Active participation in new business initiatives, including planning and pitch presentations.
• Proven success in identifying opportunities and securing organic client growth.
• Superior presentation skills.
• 12+ years of Brand AOR account experience, with 5+ years in pharmaceutical advertising (preferably in unbranded, disease awareness, patient marketing, and education).
• 5+ years of leadership and supervisory experience.
• Experience developing, producing, and leading multi-channel marketing plans and initiatives.
• Hands-on proficiency in developing and delivering PowerPoint presentations.
• Ability to travel based on client business needs (e.g., client meetings, market research).
• BA/BS degree required.

Pay

$150,000 - $180,000 a year. Salary ranges are dependent upon experience and reflect your location, qualifications, and the experience you bring to the team.

Benefits

• 401K plan with an employer match contribution up to 4% (immediately vested).
• Life insurance, disability coverage, and medical, dental, and vision plans.
• Flexible working arrangements, including hybrid and remote work, with the option to work from anywhere globally for two weeks each year.
• 20 vacation days plus one personal well-being day, 9 public holidays, and gifted end-of-year holidays.
• Early Summer Friday finish in June, July, and August.
• Free counseling through the employee assistance program and personalized health support.
• Enhanced maternity, paternity, family leave, and fertility policies.
• Continuous professional development opportunities, including on-demand training and global mobility.