(Volunteer) Web Administrator

Gender Freedom Society is a 100% volunteer-run, 501(c)(3) nonprofit based virtually in the United States. We are dedicated to educating and supporting the transgender community while striving to normalize transgender existence within broader society. Through educational platforms, outreach efforts, and moderated social media, we cultivate a culture where transgender rights are respected, and gender diversity is celebrated as vital to human identity.

Candidates for this position must be residents of North America.

About the role

Gender Freedom Society is seeking a (Volunteer) Web Administrator with strong WordPress expertise to help maintain, improve, and support our organization’s website. This is a hands-on role for someone who is comfortable working independently in WordPress and understands the technical and operational aspects of maintaining a modern nonprofit website. The ideal candidate is someone who enjoys making websites work better—whether that means updating content, troubleshooting plugins, improving performance, addressing security concerns, or helping the organization get more out of WordPress.

Responsibilities

• Maintain and administer the organization’s WordPress website.
• Update pages, posts, menus, images, forms, and other website content.
• Install, configure, update, and troubleshoot WordPress plugins and themes.
• Monitor website functionality and identify problems before they become significant issues.
• Troubleshoot WordPress errors, plugin conflicts, broken functionality, and other website issues.
• Perform routine WordPress updates and help maintain website security.
• Monitor website performance and recommend improvements.
• Manage WordPress users, roles, and permissions.
• Assist with backups, restoration procedures, and website recovery when necessary.
• Assist with integrations between WordPress and other GFS systems and services.
• Maintain documentation for website administration and recurring procedures.
• Work with the IT Manager and other GFS team members on website projects and improvements.
• Help establish and maintain best practices for website security, accessibility, and reliability.

Requirements

• Strong hands-on experience with WordPress administration.
• Comfortable working independently within the WordPress dashboard.
• Experience troubleshooting WordPress plugins, themes, and configuration issues.
• Understanding of WordPress security and routine maintenance.
• Ability to communicate technical information clearly to non-technical team members.
• Ability to work independently and maintain confidentiality.

Preferred Qualifications

• Experience with WordPress hosting and cPanel/WHM.
• Familiarity with DNS, SSL certificates, domains, and web hosting.
• Experience with PHP, HTML, CSS, or JavaScript.
• Experience with WordPress page builders and common plugins.
• Experience optimizing WordPress website performance.
• Familiarity with website accessibility standards.
• Experience with nonprofit, advocacy, or community organization websites.

Formal education or certifications are not required. Demonstrated WordPress experience is more important than a degree.

Benefits

• Help support a nonprofit serving the transgender and gender-diverse community.
• Use your WordPress expertise to support meaningful organizational work.
• Be part of a welcoming and affirming team.
• Work remotely with a flexible schedule.
• Gain nonprofit and professional experience.
• Help improve the organization’s public-facing presence and digital infrastructure.