Volunteer Program Manager

About the role

Mid-Willamette Valley Community Action Agency seeks a Volunteer Program Manager to oversee all aspects of agency volunteering, including recruitment, screening, orientation, onboarding, feedback, tracking, planning, and budgeting.

Responsibilities

• Develop and implement volunteer project guidelines, policies and procedures, monitors feedback and outcomes
• Cultivate and retain community partners and individuals in the community
• Present opportunities to local groups, such as churches, schools and community to promote volunteerism with MWVCAA programs
• Recruit and monitor volunteers, interns and practicum students
• Establish and maintain volunteer database and schedules, in conjunction with programs
• Work with development staff to connect to donor engagement and ongoing support
• Work with marketing staff to create media and update communications, post updates on social media, and engage with the volunteers using various technologies
• Conduct volunteer orientation and assure all volunteers are trained for events, projects assigned
• Compile information for grant applications as needed
• Prepare and submit reports to funding sources
• Develop and monitor the volunteer budget with program and Administration
• Screening and onboarding volunteers; planning, assigning, addressing volunteer complaints and resolving problems, and escalating issues to program management as necessary
• Ensure that communications and interactions with managers, staff, clients, Board Members, and community partners are consistently handled with respect, professionalism, inclusivity and cultural sensitivity
• Exercise judgment in determining priority of day-to-day job tasks, and key decisions
• Utilize creativity and resourcefulness to accomplish tasks
• Manage frequent interruptions and work effectively in a fast-paced environment

Requirements

• High School diploma or General Education Degree (GED)
• Bachelor's Degree plus four (4) years of Volunteer Management experience
• Driver qualifications are required for this position. Valid Oregon driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.
• Comprehensive MWVCAA background screening prior to employment.
• Successful registration with Child Care Division Criminal Background Registry and DHS Criminal Background Check.
• Pass pre-employment and random drug screenings.

Qualifications

• Interdepartmental negotiation, problem-solving, and persuasion
• Strong verbal and written communication skills, with tact and diplomacy
• Demonstrated excellent writing and editing skills
• Presents information in a concise manner to small and large groups
• Efficient with resources and able to meet deadlines as expected

Skills

• Knowledge, Skills And Abilities

Benefits

Includes 401k contribution after 1 year, Employee Assistance Program, Life insurance, Health, Vision and Dental Insurance. For some positions, employees may be eligible for company-sponsored continuing education. MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission.