Volunteer Manager - Thrift

Key Responsibilities

• Recruit, onboard, and train volunteers, aligning skills and interests with organizational needs.
• Create and implement new volunteer job descriptions and training programs, while fostering lasting relationships with new volunteers to encourage long-term commitment and engagement.
• Cover conduct follow-ups with new volunteers to ensure a positive and meaningful experience.
• Lead orientations, setting expectations and fostering engagement.
• Oversee project coordination, ensuring volunteers are effectively utilized and prioritized.
• Develop volunteer committees for our monthly volunteer meetings

Community Partnerships & Engagement

• Act as liaison for community partners, facilitating collaboration with schools, senior centers, and service organizations.
• Cookordinate special projects with NCAP, student clubs, and other partners.
• Help plan monthly volunteer opportunities.
• Cookordinate corporate volunteer groups to appropriate projects.
• Identify organizations who want to partner to donate goods.

Volunteer Experience & Recognition

• Maintain a welcoming Volunteer Community Room with refreshments and activities.
• Help create new volunteer recognition programs and appreciation events.

Administrative & Digital Engagement

• Utilize IT software to manage volunteer records, scheduling, reviews and reporting.
• Collect volunteer stories, photos, and videos for social media and promotional use.
• Report needs for volunteer-related communications.
• Consistently and accurately process sales transactions while ensuring proper cash handling and accountability when operating POS systems.

Position Details

• Type: Full-Time (40 hours per week)
• Schedule: Occasional evenings and weekends for special events.
• Location: Hillcrest Platte County
• Reports To: TBD
• Reports: Volunteers and Community Service Participants

PREFERRED QUALIFICATIONS

• Education: Bachelor’s Degree or equivalent experience in Volunteer Management, Nonprofit Administration, or related field
• Experience: 3-5 years in volunteer coordination, nonprofit management, or related area

SKILLS

• Strong organizational, leadership, and communication skills
• Proficiency in IT and social media content management

COMPETENCIES

• Relationship Building: Engages volunteers, staff, and community partners effectively.
• Organization: Manages multiple projects and schedules efficiently.
• Leadership: Inspires and motivates volunteers to fulfill the mission.
• Communication: Excellent verbal and written skills for training and engagement.
• Problem Solving: Addresses challenges and ensures a positive volunteer experience.
• Event Planning: Organizes volunteer activities and recognition programs.
• Adaptability: Responds to evolving needs with flexibility and resourcefulness.

PHYSICAL DEMANDS

• Active participation in meetings and events.
• Periods of standing, walking, bending, and occasional lifting of up to 50 pounds.

Other Duties

• This job description is intended to provide an overview of the primary responsibilities of the Volunteer Manager. It is not an exhaustive list, and other duties may be assigned as necessary to meet the goals and needs of the organization.
• Duties and responsibilities may evolve over time with or without prior notice.