Volunteer Lead

Responsibilities

• Cast and communicate a compelling vision for serving as a core part of discipleship at HOPE
• Serve as the visible advocate and “face” of serving at HOPE
• Create a churchwide culture where serving is celebrated, expected, and spiritually formative
• Build and refine HOPE’s churchwide volunteer strategy
• Create clear pathways for people to discover and join serving opportunities
• Partner with ministry leaders to identify needs, remove barriers, and strengthen volunteer systems
• Ensure volunteer engagement remains aligned with HOPE’s mission, vision, and values
• Invest primarily in volunteer team leaders and ministry leaders rather than individual volunteers
• Coach and support leaders in recruiting, training, caring for, and retaining healthy volunteer teams
• Build leadership pipelines that help volunteers grow into greater responsibility and influence
• Partner with Communications to consistently elevate stories of impact and invite people into service
• Increase awareness of serving opportunities across the church
• Help ministries improve onboarding, connection, and volunteer retention
• Identify new opportunities for students, families, and individuals with special needs to serve
• Lead volunteer mobilization for key ministry moments
• Oversee volunteer strategy for major churchwide ministry moments and events
• Partner with ministry leaders to anticipate volunteer needs and mobilize teams effectively
• Ensure volunteers feel equipped, valued, and prepared to serve during key ministry moments

Qualifications

A personal commitment to Jesus Christ and a growing relationship with Him

Strong alignment with HOPE’s mission, vision, and values

Demonstrated passion for the local church and volunteer ministry

Proven ability to inspire and mobilize people around a compelling vision

Strong leadership presence with exceptional relational intelligence

Ability to influence culture across teams and departments

Experience leading leaders, developing teams, and multiplying volunteers

Strong communication skills in both one-on-one and group settings

Strategic thinker who can translate vision into systems and execution

Professional, proactive, humble, adaptable, and teachable

Preferred Experience in church leadership, volunteer engagement, ministry operations, or large-scale event leadership

Experience building or scaling volunteer systems in complex ministry environments