Volunteer Coordinator & Market Aide

About the role

Ritter Center is a mission-driven organization dedicated to preventing and resolving homelessness and improving the health, dignity, and well-being of people living in poverty in Marin. We combine national clinical best practices with a whole-person care approach to solve our clients' medical and mental health, housing, and food needs.

Current Opening

Volunteer Coordinator & Market Aide

• Type: Full Time (40 hours weekly), Non-Exempt
• Compensation: $29.00-31.00 per hour
• Location: Based in San Rafael, CA; operates out of our main Campus

Essential Functions and Responsibilities

• Volunteer Coordination
• Develop and implement a volunteer recruitment strategy
• Professionally manage volunteers
• Evaluate volunteer performance and provide feedback
• Manage volunteer schedules and assignments
• Support Assistant Market Manager with event planning and implementation
• Recognize and celebrate volunteer contributions
• Travel to Marin farms to develop produce gleaning efforts
• Market Assistance
• Greet visitors and clients
• Check in and verify clients
• Aid in early morning delivery and food stocking process
• Provide excellent customer service
• Maintain organized and clean market and workspaces
• Support administrative tasks
• Verify and update client information
• Track weekly food donation inventory
• Accept in-kind donations and provide donor receipts
• Provide translation services
• Support clients with complex and sometimes disruptive behaviors

Qualifications

• Federal QHC requirements: Negative TB test and COVID-19 vaccination (or exemption)
• Experience managing volunteers, leading teams, or coordinating groups
• Experience implementing programs, projects, initiatives, or activities
• Strong customer service skills
• Ability to multi-task and maintain accurate records and logs
• Ability to work with frequent interruptions
• Excellent verbal and written communication skills
• Excellent computer skills and highly accurate data entry
• Valid CA driver’s license and acceptable driving record
• Latino cultural competency
• Bilingual verbal fluency in English/Spanish desired but not required

Employment Practices

Ritter Center is an Equal Opportunity institution and does not discriminate on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.