Volunteer Coordinator

About the role

The Volunteer Coordinator provides hands-on support to the Volunteer Manager and is responsible for the day-to-day coordination of volunteer activities. This role ensures volunteers are successfully onboarded, scheduled, trained, and supported during their service.

Responsibilities

• Lead assigned volunteer opportunities, ensuring an efficient and enjoyable experience for participants (this includes setting up and cleaning the volunteer opportunities)
• Provide orientation and training for each volunteer activity
• Play a pivotal role in creating a positive atmosphere that encourages volunteers to return regularly
• Maintain a clean, orderly, and welcoming workspace/volunteer room for volunteers
• Aid in maintaining files, records, applications, volunteer calendar, "week at a glance", and other data concerning the volunteer program
• Report on volunteer attendance at volunteer opportunities
• Support internal and external communication regarding the volunteer program
• Aid with volunteer reservations, check-in, and scheduling
• Aid with volunteer emails, volunteer opportunity reminders, and thank you emails
• Aid with prepping Page-It-Forward (off-site) book prep materials
• Aid with volunteer appreciation and recognition events
• Maintain an accurate count of book prep inventory and inform the Volunteer Manager when supplies are running low
• Ensure the organization's purpose is conveyed to the public
• Help with the expansion of outreach efforts for volunteers
• Other duties may be assigned at the discretion of the Volunteer Manager or Programs Director that are related to the fundamental aspects of the Volunteer Assistant position.

Requirements

• Full-time position
• Two evenings per week until 8:00 PM (Tuesdays & Thursdays)
• Every other weekend is required
• Additional support for events and peak volunteer periods
• High school diploma or equivalent required; college experience preferred
• 1-2 years of experience in volunteer coordination, customer service, event support, or nonprofit work preferred
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong leadership skills with the ability to motivate and encourage others
• Comfortable working with groups and public speaking
• Good time-management skills
• Ability to lift 25-30 lbs. and work on feet for extended periods of time
• Must be proficient in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint
• Ability to meet attendance schedule with dependability and consistency

Qualifications

• Passion for the mission and volunteer work
• Outgoing, positive, and energetic
• Ability to work with a variety of personalities
• Ability to think both independently and interdependently
• Strong organizational skills
• Motivated and flexible self-starter
• Strong written and verbal communication skills
• Team-oriented and dependable
• Ability to multitask in a fast-paced environment

Skills

• Microsoft Office Suite proficiency
• Volunteer management experience
• Event support experience
• Customer service experience
• Attention to detail
• Leadership skills
• Public speaking ability
• Time management skills
• Physical stamina

Benefits

• 401k with 4% Match
• Health, Vision, Dental insurance
• Volunteer Life Insurance
• 11 paid holidays
• Paid Time Off

Pay

$18.00 per hour

Schedule

Part-time