Volunteer Coordinator

Essential Functions

• Develop, implement, and oversee all aspects of the volunteer program for Ronald McDonald House Charities of Northwest Florida.
• Recruit, screen, onboard, train, schedule, and retain volunteers to support House and Family Room operations.
• Congduct engaging volunteer orientations and provide ongoing training and support.
• Maintain open communication with volunteers, addressing concerns and ensuring a positive volunteer experience.
• Develop and implement volunteer recruitment and retention strategies.
• Maintain accurate volunteer records and reporting using the volunteer management database.
• Ensure adequate volunteer staffing for front desk operations, House support, Family Room, and special projects.
• Coordinate group engagement opportunities to support House and Family Room needs.
• Maintain clear, timely, and professional communication with all departments to ensure effective collaboration and support of organizational goals.
• Develop and coordinate volunteer-led programs and activities that enhance the guest experience and provide comfort, support, and engagement for families staying at the House.

Family Room and Hospital Partnerships

• Build and maintain strong relationships with hospital partners and staff to support Family Room volunteer operations.
• Coordinate volunteer onboarding and placement within the Family Room.
• Serve as a liaison between RMHC and hospital volunteer leadership.

Community Engagement and Outreach

• Represent RMHC at volunteer fairs, schools, churches, civic organizations, and community events.
• Cultivate relationships with educational institutions, service organizations, businesses, and community groups to increase volunteer engagement.
• Promote RMHC volunteer opportunities throughout the community.
• Aid in the development and stewardship of community partnerships that support RMHC programs and services.

Group Volunteer and Event Coordination

• Coordinate volunteer participation for special events in collaboration with the Development team.
• Manage volunteer groups and service projects at the House and Family Room.
• Work closely with Operations and Programs staff to ensure volunteer projects align with organizational needs.
• Organize volunteer appreciation and recognition activities.

In-Kind Donations and Community Support

• Assist in securing and coordinating in-kind donations that support House operations and family needs.
• Maintain relationships with in-kind donors and community partners.
• Coordinate donation drives and community service projects that benefit RMHC families.

House Support and Program Coordination

• Regularly assess House and Family Room needs and communicate maintenance, housekeeping, and operational concerns to appropriate staff.
• Manage the Pop Tab Program and support related community engagement efforts.
• Coordinate and support the Life Skills Program and other volunteer-led initiatives.
• Aid in in-house events, family activities, and donor recognition opportunities.
• Collaborate with the Meal Coordinator to recruit, schedule, and support individual volunteers and community groups providing meals and hospitality services for families staying at the House.