Volunteer- CHE Alameda

Volunteer Responsibilities

• Greet attendees, provide directions, and ensure a smooth flow of events.
• Collect and log surveys to help us evaluate our programs and services.
• Engage with young children through interactive storytelling and puppet shows that promote healthy habits.
• Aid in event setup and breakdown, including assisting with PowerPoint presentations, prenatal classes, and other activities.
• Provide supervised administrative support, such as making copies, preparing health education materials, and assembling registration packets (limited to 5 hours per week).

Prohibited Activities And Volunteer Guidelines

• Do not take on roles that duplicate the responsibilities of a paid employee.
• La Clinica does not permit the payment of volunteers for their services, including gift cards.
• We may reimburse volunteers for reasonable and actual expenses incurred while performing their volunteer duties, such as mileage at the IRS standard rate for volunteers.

Commitment To Quality

• All volunteers are accountable for delivering high-quality services.
• It is crucial to acknowledge and rectify errors promptly.
• If you have concerns about your volunteer experience, discuss them with your assigned supervisor or coordinator.
• If the issue persists, escalate it to the department manager or Human Resources for further support.

Health Clearance Requirements

• Immunization records: Ensure that each vaccination document includes the patient’s name, date, and location information.
• Flu shot within the current season.
• Hepatitis B, MMR, TDAP, Varicella, and Covid vaccines (1st and 2nd dose).
• Negative TB test within the last year, or Chest Radiograph within the last two years.

Clearance Requirements For Volunteers (18 Years Or Older)

• Passing background check.
• Mandatory match between the name provided on the application, resume, and ID; the ID must not be expired.
• Sign and complete all necessary forms.
• Provide a valid government-issued ID.
• Mandatory mask fit test (upon request by the Clinic Manager).

Clearance Requirements For Minors

• Signed consent form by parent/guardian (no background check required).
• Mandatory mask fit test (upon request by the Clinic Manager).

Dress Code And Personal Appearance

• Maintain good personal hygiene, including clean hands, fingernails, hair, brushed teeth.
• For safety reasons, open-toe shoes are not allowed to be worn in clinical areas.
• Refrain from wearing clothing that may be deemed offensive or inappropriate.
• Follow guidelines for chair and computer use to prevent strain and injury.
• Dispose of paper documents containing confidential or Protected Health Information in designated shredding bins, not regular trash cans.
• File documents in their designated place when you are done with them.
• Keep confidential or sensitive information locked away when not in use.
• Do not take-home documents containing personal health information.
• Exercise caution when sending emails or leaving voicemails; avoid sharing confidential information.

Confidentiality

• Discuss confidential matters only in private settings and only when necessary.
• Never share passwords or access codes under any circumstances.
• Always log off your computer when you step away or finish using it.
• Dispose of paper documents containing confidential or Protected Health Information in designated shredding bins, not regular trash cans.
• File documents in their designated place when you are done with them.
• Keep confidential or sensitive information locked away when not in use.
• Do not take-home documents containing personal health information.
• Exercise caution when sending emails or leaving voicemails; avoid sharing confidential information.

Equipment And Electronic Media

• Only use La Clínica’s equipment and systems for authorized, lawful, and work-related activities.
• Avoid accessing or saving non-work-related materials.
• Email and Internet Etiquette: Be cautious when opening emails and attachments from unknown senders, as they may contain viruses. Do not download or save unauthorized files.
• Personal Use: Confine your personal use of the Internet, email, and chat to personal accounts that you access from home.
• Prohibited Content: Do not access, view, or participate in any content that is illegal, offensive, morally reprehensible, obscene, pornographic, derogatory, or questionable.
• Notify your supervisor regarding any questions or knowledge of improper use of software or equipment.

Safety And Security

• Report any safety concerns: If you notice any condition or practice that you believe is unsafe, inform your supervisor immediately.
• Follow posted safety rules and instructions: Familiarize yourself with all safety protocols and procedures to ensure a safe working environment.
• Emergency preparedness: Familiarize yourself with fire exit locations, fire extinguishers, and emergency evacuation procedures.
• Use authorized equipment and protective gear: Only operate equipment you’ve been trained to use and wear protective gear when required.
• Promptly report accidents and injuries: Notify your supervisor of any accidents or injuries and seek first aid assistance as needed.
• Ergonomic guidelines: Follow guidelines for chair and computer use to prevent strain and injury.
• Lifting techniques: Lift with your legs, not your back, to avoid injury.
• Safe parking practices: Adhere to parking and speed regulations when entering or leaving the parking lot.

Special Note To Promotors And Peer Educators

• By formalizing their role as Promotors and Peer Educators, these dedicated individuals amplify their commitment to La Clínica's mission and mission-critical activities.
• As Volunteers of La Clínica, they transition from occasional involvement to a more sustained and engaged partnership, enabling them to make a greater impact in the community through regular and meaningful contributions.