Voluntary Benefits Consultant- Mid Market Leader
At Mercer, we deliver innovative solutions that address the needs of our clients and their employees.
About the role
As a Voluntary Benefits Consultant in Mercer’s Mid-Market practice (clients with up to 5,000 lives), you will be accountable for account management by driving client satisfaction and revenue growth across an assigned portfolio. You will assist a group of colleagues who manage requests for in-force clients up to 1,500 lives and, as business needs require, support and oversee additional accounts exceeding 1,500 lives. Leveraging deep voluntary benefits expertise, you will partner with Lead Consultants and Client Managers to design, implement, and manage voluntary benefit solutions that align with clients’ global benefits strategies and objectives. You will collaborate closely with regional Health & Benefits colleagues and draw on the resources of our Voluntary Benefits Center of Excellence.
Responsibilities
- Lead with the highest sense of integrity, professionalism, and team-first approach in support of Mercer’s strategic priorities
- Effectively support Mercer’s Health and Benefits strategy and value proposition by working cohesively with a large, matrixed team of Health, Wealth, and Career colleagues to meet clients’ strategic objectives
- Directly manage a team of colleagues within the Mid-Market Voluntary Benefits Consulting team; actively mentor junior colleagues across the Voluntary Benefits Practice to deliver brand strength and growth
- Within a team structure, support a book of Mercer clients containing Voluntary Benefits lines of coverage across various industries or specialties
- Develop and execute value-based expansion, penetration, and retention strategies for client accounts leveraging an in-depth understanding of client needs, market trends, and product and service offerings
- Effectively partner with carriers and vendors to drive market innovation and growth
- Maintain a strong professional network and represent Mercer’s brand in the market
- Thrive and be motivated by an environment that embraces AI and technology-enabled tools
Requirements
- Bachelor’s Degree required
- Voluntary Benefits subject matter experience required
- Strong voluntary benefits product, process, and market knowledge (to include but not be limited to supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Pet Insurance, Life with LTC)
- 5+ years’ experience as a Voluntary Benefits Consultant
- 10+ years delivering Voluntary Benefits solutions to large and complex employers
- Prior people or team management experience desired
- Strong financial and business acumen
- Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines
- Current Life/Health License or ability to obtain within 6 months of hire
- Strong collaboration and team-focused skills (relationship building and fostering with Mercer Health & Benefits and Voluntary Benefits colleagues)
Qualifications
- Demonstrated success working with C-Suite Executives
- Demonstrated success in expanding and retaining client relationships
- Ability to support Large Market Clients
Benefits
- Professional development opportunities, interesting work, and supportive leaders
- Vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities
- A range of career opportunities, as well as benefits and rewards to enhance your well-being
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
Pay
The applicable base salary range for this role is $119,000 to $237,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
Schedule
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.