VoIP Engineer Tier III

About the role

EVS is seeking a VoIP Engineer III for an upcoming proposal effort. The VoIP Engineer provides mission-essential Tier 3 voice engineering support for the EACN Cisco Voice over Internet Protocol environment. This position is contingent upon the award of the contract; the anticipated start date and scope of work will be determined based on the outcome of the interview process and the details of the awarded contract.

Responsibilities

• Perform or assist with applicable Network Engineering Tier 3 functions.
• Configure, develop, patch, apply Security Technical Implementation Guides to, enhance, and add features to the Cisco VoIP system.
• Support Cisco Call Manager, Cisco Unity, Ribbon VX900 devices, Instant Message and Presence, and teleconference bridges.
• Develop configurations and methods for Cisco Unified Border Elements, Session Border Controllers, and other network devices that use Session Initiation Protocol to connect EACN to external voice systems.
• Develop configurations for SIP connections between the EACN VoIP network and customer networks, including Asterisk networks, Call Manager Express, Survivable Remote Site Telephony, and other Cisco VoIP networks.
• Support and sustain the VoIP capability installed in the Scott Systems Integration Laboratory and in the JBA, JBLM, and Scott AFB operational A2G2 environment.

Requirements

• Cisco voice certification with concentration on Cisco Unified Call Manager (CUCM).
• Cisco Certified Network Professional Collaboration (CCNP Collaboration) certification or ability to obtain within six months of employment; requires certification status to be maintained.
• Five (5) years of Voice over IP (VoIP) experience.
• TOP SECRET security clearance at the time of contract award.

Pay

$119,200 to $130,500 annual based on experience.