VMI Support Representative-Contract Position

About the role

This is NOT a typical customer service role. At Align Aerospace, our VMI Representatives run the customer’s supply chain. During the 6‑9 month contract term you will control inventory, prevent shortages, solve real supply chain problems, and work directly with operations, purchasing, and customers. You are the difference between a customer shutting down… or staying operational. Why Align Aerospace? We support major aerospace OEMs and Tier 1 suppliers — and we do it fast. What makes us different: no red tape — decisions get made; high ownership — you run your accounts; real growth — not empty titles; high expectations — and real rewards.

Responsibilities

• Own the customer’s inventory – ensure parts are always available when needed
• Prevent stockouts and overstock
• Manage min/max levels and demand trends
• Solve supply chain problems daily – fix late deliveries, escalate and resolve shortages, coordinate quality holds with internal teams
• Work directly with purchasing, warehouse, quality, and customers

Requirements

• 2–5+ years of experience in supply chain, VMI, inside sales, or customer operations
• Strong Excel skills – ability to analyze data, not just enter it
• ERP experience; SAP strongly preferred
• Ability to manage multiple priorities and solve problems quickly
• High school diploma or equivalent required
• 1‑2 years prior experience in end‑to‑end account management
• Extensive experience with supply chain including handling of real inventory
• Big plus: aerospace or fastener experience, inventory or warehouse exposure, customer‑facing experience

Skills

• Advanced Excel (analysis, forecasting)
• ERP/SAP navigation and reporting
• Inventory management and demand planning
• Customer relationship management and quarterly business reviews (QBRs)
• Pricing, invoicing, and contract execution support
• Problem‑solving, accountability, and proactive thinking

Benefits

• Competitive base salary with stay‑bonus potential
• Alternative work‑week option: standard 40‑hour week or 9/80 schedule (every other Friday or Monday off)

Pay

$27.00 – $27.50 per hour

Schedule

Option to work a set 40‑hour week or a 9/80 schedule (every other Friday or Monday off).