VitaCare Clerk

About the Role

VitaCare Clerks are the first point of contact for customers exploring vitamins, sports nutrition, supplements, herbs, and natural health products. While medical advice is not provided, clerks offer product comparisons, research guidance, and a welcoming retail experience.

What You Will Do

• Support store operations: Assist with cashier settlements, promotional displays, and shift coordination particularly in the VitaCare section.
• Engage customers: Actively greet and assist customers exploring vitamins, sports nutrition, minerals, herbs, and condition-specific supplements. Provide product comparisons and point toward research resources—without giving medical advice.
• Merchandise and stock: Keep VitaCare shelves stocked, rotate inventory, check expiration dates, and maintain facings. Use carts, dollies, and box cutters to organize both front shelves and backstock.
• Maintain store standards: Conduct daily visual checks of the VitaCare area ensuring cleanliness, safety compliance, and hazard removal. Place "Temporarily Unavailable" tags on empty spaces, as necessary.
• Support ordering and receiving: Assist with inventory restocking including special orders; verify delivery invoices and received items for accuracy.
• Elevate merchandising: Help design and execute product displays and promotional setups to highlight supplements and drive interest.
• Step in as staff support: Assist with cashiering, restocking, or other departmental tasks as needed, covering breaks or gaps in VitaCare staffing.

What You Bring

• High School Diploma or G.E.D.
• Prior customer service experience; familiarity with vitamins/supplements a plus.
• Solid verbal communication and basic English literacy.
• Comfortable multitasking in a busy retail environment.
• Basic computer competency (email, potential point-of-sale systems).
• Punctual, dependable, friendly, and team oriented.
• Passionate about customer service and product knowledge.
• Able to support, guide, or mentor newer VitaCare clerks.

Physical Requirements

• Frequent lifting of items up to 3 lbs. (100+ times/day); occasional heavier lifting (up to 50 lbs.)
• Repetitive tasks: bending, squatting, reaching, pushing/pulling carts or dollies, and shelving products at varying heights.
• Ability to stand, walk and move throughout the store during shifts.

Schedule Requirements

• Flexible availability across various shifts and locations including weekends and evenings

Benefits

• Medical, dental, vision, life insurance & in-store discounts

Pay

Hourly Pay: $16.90 – $20.00

Why Join Mother's Market?

You'll be part of a mission-driven company that values wellness, sustainability, and outstanding customer service. We foster an inclusive workplace where team members are respected and encouraged to grow.