Visual Supervisor

About the role

Saks Fifth Avenue is seeking a Visual Supervisor to join our team. Reporting to the Visual Manager and aligned with Corporate Visual guidelines, the Visual Supervisor is responsible for creating an engaging and trend-driven shopping environment.

Responsibilities

• Operates with a strong sense of urgency and efficiency, consistently meeting deadlines in fast-paced, dynamic environments.
• Embraces challenges and adapts quickly to change, demonstrating agility, resilience, and a solutions-oriented mindset.
• Collaborative leader with the ability to influence and align cross-functional teams, driving visual excellence and impactful results across multiple business channels.
• Collaborates with the Visual Manager, Senior Leadership Team (SLT), and Corporate Visual Department to interpret and tailor corporate visual directives for the store environment.
• Led visual innovation by introducing change and seasonal updates within assigned areas, partnering closely with the Assistant General Merchandise Manager (AGMM) and department managers to ensure alignment.
• Supports the Visual Manager in executing floor moves, developing floor plans, calculating capacities, ordering signage, and managing scheduling logistics.
• Designs and prepares visual collateral to support brand storytelling and promotional initiatives.
• Submits photo documentation for all corporate-directed setups (e.g., Father’s Day, Beauty Week), ensuring timely and accurate execution.
• Compiles and distributes meeting notes to support cross-functional alignment on visual priorities.
• Manages the visual merchandising budget, making fiscally responsible decisions to support impactful execution of visual strategies.
• Takes on additional visual and operational responsibilities as needed to support the broader team and business objectives.
• Ensures all assigned areas consistently reflect Corporate Visual standards through strategic merchandise placement and presentation.
• Establishes and upholds visual floor standards, training and coaching Sales Support Team members and Sales Associates on best practices for product presentation.
• Partners with the Sales Support Team to enhance visual impact, ensuring execution aligns with brand and corporate guidelines.
• Oversees and directs merchandise placement on the selling floor to maintain a cohesive, visually compelling customer experience.
• Leads and supports merchandise shop setups, seasonal installations, and floor moves, ensuring timely execution and adherence to visual directives.
• Creates an exciting visual presentation that attracts customers, encourages shopper interest and drives sales.
• Maintains a strong presence in the store environment, ensuring the customer experience is seamless and aligned with brand standards.
• Monitors store environment as it relates to the customer experience and ensures that concerns are appropriately elevated for resolution.
• Assists with planning, coordination, execution, and recovery with Visual Manager, Marketing Director and store Leadership to maximize corporate and local events, both in store and at offsite locations.
• Consistently role models and delivers the Saks Fifth Avenue customer experience, setting the standard for service excellence.
• Fosters strong collaboration within the Visual team and across selling teams to ensure seamless execution and shared goals.
• Mentors Visual team members to enhance styling skills and deepen their understanding of brand presentation and category-specific nuances.

Qualifications

• Minimum of 2 years of hands-on visual merchandising experience within a high-volume, multi-level department store; portfolio of completed installations and projects required.
• Proficient in the safe and efficient use of carpentry and visual merchandising tools for installation and display.
• Skilled in a variety of painting techniques, contributing to impactful visual displays and seasonal setups.
• Strong background in fashion styling with a keen awareness of current fashion, design, and art trends.
• Floral arrangement skills and knowledge of flower varieties is considered a valuable asset.
• Experienced in signage installation with a focus on placement, scale, and visual accuracy.
• Solid understanding of materials, production techniques, and fabrication methods for visual displays.
• Well-versed in design fundamentals including composition, color theory, and lighting application.
• Technologically proficient; skilled in Microsoft Office (Word, Excel, PowerPoint), with working knowledge of Adobe Photoshop and Illustrator preferred.
• Excellent verbal and written communication skills, with the ability to clearly articulate visual concepts and collaborate across teams.
• Quick to learn and apply Saks Fifth Avenue's visual standards, operational procedures, and internal systems.
• Highly detail-oriented and self-motivated; thrives in fast-paced, team-oriented environments with a positive and proactive mindset.
• Capable of both independent execution and team collaboration to complete complex visual merchandising tasks.
• Serves as a subject matter expert in Corporate Visual Standards, guiding merchandise placement and display with authority and consistency.
• Proficient in accessorizing mannequins, forms, and shelf presentations to reflect brand identity and seasonal trends.
• Available to assist customers by updating or changing mannequins and forms upon request.

Skills

• Visual merchandising experience
• Signage installation
• Floral arrangement
• Painting techniques
• Fashion styling
• Design fundamentals
• Microsoft Office
• Adobe Photoshop and Illustrator
• Verbal and written communication skills
• Customer service
• Team collaboration

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• A variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)