Visual Security Associate - Full Time - SouthPark Mall
Belk · Charlotte, NC · 3 wk ago
On-siteFinanceFull-time
Demonstrated Responsibilities
- Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service.
- Maintain a visible presence in designated areas to deter potential theft and ensure a secure environment.
- Observe customer behaviors and report suspicious activities promptly to store leadership.
- Collaborate with store leaders and associates to protect store assets and uphold safety standards.
- Support store operations by maintaining a clean, organized, and welcoming environment.
- Adapt to changing circumstances and adjust strategies as needed.
- Leverage training tools and resources to continuously improve performance.
- Stay informed about products, promotions, policies, and store events to enhance execution.
- Build connections with teammates, share knowledge, and celebrate achievements.
Required Skills and Abilities
- Dedication to customer service and achievement of store objectives.
- Skills and experience necessary for the role, with a commitment to continuous learning.
- Ability to make timely and effective decisions using data and guidance.
- Ownership of assigned tasks and contribution to store success.
- Excellence in communication.
- Comfort with technology, including smartphones, tablets, and Windows-based operating systems.
- Physical ability to bend, reach, stretch, lift, carry, and move up to 40 lbs.
- Flexibility to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to move around all store areas and be accessible to customers.