Visual Merchandising Leader - Full Time - Flagship - New York, NY

Pay range $29.73 - $34.68 hourly with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position.

About the role

As a Visual Merchandising Leader, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

Responsibilities

• Create visually compelling product presentations that drive cross-selling and reflect brand standards with strong attention to detail and design excellence.
• Implement and maintain visual merchandising (VM) guidelines, ensuring consistent store zoning, stock rotation, and daily upkeep.
• Collaborate with store leadership, merchandising, and PR teams to support sales growth, in-store events, and marketing initiatives.
• Act as a VM subject matter expert, maintaining deep product knowledge and adapting guidelines to suit store-specific needs.
• Coach and engage team members to uphold VM standards, fostering curiosity, professionalism, and a high-energy sales environment.
• Monitor store conditions and inventory needs, ensuring lighting, props, and fixtures are maintained and reordered as necessary to uphold premium presentation standards.
• Zoning optimization: Analyze sales reports and heat maps to make recommendations for product placement and maximize shelf productivity.

Requirements

• 1-2 years’ experience working in a multi-cultural retail environment.
• Experience in luxury, fashion, cosmetics, or lifestyle brands.
• Leadership and coaching skills.
• Digital proficiency, learning agility, and growth mindset.
• A winning personality to easily establish trustful relationships.

Benefits

• Recognition awards that celebrate your achievements.
• Exclusive employee discounts on Swarovski products.
• Paid volunteering leave to support causes you care about.
• A global employee assistance program offering support in mental, physical, and emotional health, managerial support, as well as financial and legal matters.
• Comprehensive product and personal training to help you grow.
• Opportunities for career development—many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.