Visual Merchandising Lead FT @ Summit One Vanderbilt

Key Responsibilities And Accountabilities

• Holds self accountable to all Event Network standards of performance and behavior.
• Supports the Store Director and Assistant Store Director in leading team members to deliver exceptional guest service.
• Aids in training, coaching, and developing team members in visual merchandising standards, sales techniques, and guest engagement.
• Builds strong relationships with team members to align and support execution of business goals.
• Creates a positive learning environment by modeling Event Network’s Core Values and Company Culture.
• Resolves guest service concerns in partnership with store leadership.
• Performs opening and closing procedures as assigned.
• Actively pursues opportunities for professional growth and development.
• Fosters strong relationships with venue partners and team members to support business initiatives and growth.
• Complies with all company personnel policies and procedures.

Visual Merchandising and Store Presentation

• Executes and maintains all visual merchandising directives, planograms, and presentation standards as communicated by Store Leadership and the Support Services Center.
• Ensures merchandise is set according to presentation plans and merchandising strategies.
• Identifies product presentation opportunities to enhance store appearance, extend the venue experience into the retail environment, maximize space allocation, and drive sales performance.
• Analyzes merchandising trends and department performance to improve product productivity and achieve positive sales results.
• Champions store space planning initiatives and ensures visual consistency throughout all store departments.
• Maintains a clean, organized, safe, and visually compelling shopping environment.
• Performs daily merchandising tasks including replenishment, product placement, recovery, and display maintenance.

Business and Financial Results

• Supports store leadership in achieving sales, per cap, capture rate, purchase with purchase, and other performance goals.
• Achieves personal sales goals and contributes to overall store success.
• Coaches team members on sales-driving behaviors and visual merchandising techniques that support business objectives.
• Consistently identifies opportunities to maximize sales through effective product placement and presentation.
• Affords assistance with higher-level transactions, register operations, and cash handling procedures.
• Ensures accuracy and accountability in register transactions, cash balancing, and safe procedures as assigned.
• Works assigned schedule and maintains flexibility to support business needs.

Operations and Compliance

• Completes all required product knowledge, operations, leadership, and merchandising training.
• Participates in company initiatives and ensures sustainable execution within the store.
• Responds to communication in a timely and professional manner.
• Supports inventory control, loss prevention, and operational compliance procedures.
• Maintains full knowledge of the venue, exhibits, programs, and events to better serve guests.
• Ensures adherence to company policies, safety standards, and dress code requirements.

Guest and Partner Results

• Consistently demonstrates Event Network’s guest service standards and commitment to creating memorable guest experiences.
• Serves as a role model for delivering exceptional guest service and engagement.
• Ensures all team members provide a welcoming and informative shopping experience.
• Maintains strong partnerships with venue staff and stakeholders.

Qualifications

• Minimum of 2–3 years of retail experience, including leadership or supervisory responsibilities.
• Strong retail sales background with demonstrated merchandising and presentation skills.
• Ability to lead, motivate, coach, and develop team members.
• Strong understanding of visual merchandising principles, space planning, and product presentation strategies.
• Excellent interpersonal, communication, and organizational skills.
• Sales-driven with a passion for guest service and creating engaging retail experiences.
• Proven ability to create and maintain a positive work environment.
• Flexible availability, including evenings, weekends, and holidays as business needs require.

Pay Range

$19/hr-$21/hr