Visual Merchandiser & Trainer - Northeast

About the role

As a Visual Merchandiser & Trainer with Hamilton, U.S., the position supports watch sales within retail and wholesale accounts through visual merchandising and training. The role oversees the visual representation of the Hamilton brand and products in all boutiques (retail and wholesale) within the assigned Northeast Territory region. This is a field position requiring travel to multiple retail locations.

Responsibilities

• Implement and maintain visual merchandising standards across retail and wholesale store locations, ensuring compliance with company guidelines and brand standards
• Conduct regular store visits to evaluate visual execution, providing on‑the‑spot adjustments and recommendations
• Contribute to achieving sales volume goals by ensuring effective presentations and maintenance of all product categories, making sure stores are set up correctly during promotions and regular business
• Prepare and distribute communication materials related to visual displays in accordance with brand guidelines
• Manage vendor relationships by placing and following up on visual orders to ensure timely implementation and centralized mailing of visual materials to trade locations
• Coordinate internal distribution of visual materials to stores, ensuring compliance and visibility
• Collaborate with retail locations, regional teams, and brand leadership to plan and execute floor sets, window displays, seasonal transitions, and promotional setups
• Identify visual merchandising opportunities within and outside stores, developing innovative window decoration ideas
• Create and maintain a photo library documenting boutique conditions before and after visits
• Provide recap reports summarizing store visit findings and improvement recommendations
• Assist Visual Manager and SIS Project Manager with identifying SIS opportunities and maintenance/renovation needs
• Lead first‑class setup and decoration of brand‑sponsored events, mono‑ and multi‑brand related, to maximize visual impact
• Partner with management in planning and executing functional training, leadership development, product and sales training and other agreed training strategies
• Facilitate training sessions for store managers and associates focused on current visual merchandising standards, product placement, and customer experience best practices
• Provide comprehensive communication and training programs to stores