Visual Merchandise Manager

Essential Functions

• Mercandising/Visual
• Engage guests with enthusiasm, professionalism, and in-depth product knowledge
• Organize and conduct store meetings with effective communication and clear action steps
• Implement all corporate visual merchandising directives and strategies
• Lead assortment walkthroughs, analyze sales data, and follow up with actions to optimize store assortments
• Ensure proper signage and presentation of all displays, fixtures, and collections
• Maintain showroom and warehouse cleanliness and organization
• Cookordinate facility maintenance, upgrades, and repairs to enhance the guest experience
• Operations
• Maintain high peer-to-peer accountability and ensure compliance with all visual, operational, guest experience, finance, delivery, and payroll processes
• Improve processes and eliminate waste, leading and conducting biannual inventories with the Store Operations Team
• Maintain effective communication with corporate office, property management, and store teams
• Proficient in company software, including Word and Excel
• Sales Generation
• Support the sales team by following store operating procedures
• Coach team members to deliver exceptional guest experiences and share product knowledge
• Collaborate with Regional and Marketing teams to maximize special events such as VIP nights and Grand Openings
• Customer Service
• Ensure all team members follow standard operating procedures for guest experience
• Resolve pending guest situations quickly and effectively with collaborative communication
• Cookordinate facility maintenance and repairs to maintain high store standards
• Human Capital
• Onboard and train team members to align with company values and performance standards
• Deliver performance appraisals, identify strengths, and place team members in roles suited to their skills
• Address conflict constructively and privately to build stronger working relationships
• Drive engagement through team member benefits, recognition programs, and celebrations
• Participate in manager and cross-training programs to support leadership growth

Schedule Expectations

• Full-time: Minimum 40 hours per week
• Additional hours during market events, holidays, peak seasons, and for vacation coverage
• 25–50% travel within the region to support multiple store locations

Education & Experience Requirements

• BA or BS in retail management, visual merchandising, graphic design, interior design, marketing, or related field (or equivalent experience)
• Minimum 5 years of experience in retail visual merchandising or design (furniture retail preferred)
• 3-5 years of supervisory experience