Visual Information Specialist

Responsibilities

• Supports both the Medical Center PAO Office and functions as the primary liaison to multiple staff offices and serves as the conduit for information flow and publications
• Monitors daily news and information sites regarding VA/VHA matters that effect KCVA
• Analyzes the subject matter of incoming information for appropriate distribution to offices internal or external to the office
• Receives and monitors completed actions or responses
• Writes articles and stories for completeness and accuracy against known policies and procedures
• Ensures PAO action or inquiry is closed out with the inquirer or office
• Works closely with senior management and others in implementing and evaluating policies, plans and internal operation systems
• Coordinates with the appropriate individuals or offices to develop proposals and supporting materials for presentation at conferences, meetings, hearings and other external activities and meetings
• Completes all steps required within an event management process – including facilitating selection of the event time, developing a formal agenda, managing any required contracts and all logistical items, disseminating information to attendees, and ensuring smooth execution of the event
• Coordinates events hosted by officials – including town hall meetings with internal staff
• Accurately matches or detects differences among colors – including shades of color and brightness
• Accurately identifies people, animals, or objects based on knowledge of their characteristics
• Ensures PA functions are always produced with dignity and accuracy

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/22/2026.

Time‑In‑Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time‑in‑grade requirements by the closing date. For a GS‑09 position you must have served 52 weeks at the GS‑07. For a GS‑11 position you must have served 52 weeks at the GS‑09. The grade may have been in any occupation but must have been held in Federal service. An SF‑50 showing time‑in‑grade eligibility must be submitted with application materials. If the most recent SF‑50 has an effective date within the past year, it may not clearly demonstrate one‑year time‑in‑grade; in that case an additional SF‑50 that clearly demonstrates one‑year time‑in‑grade must be provided. Time‑In‑Grade requirements also apply to former Federal employees applying for reinstatement and to current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Individual Occupational Requirements (IOR): An IOR is a basic requirement that must be met to qualify for entry into this job series and cannot be waived. Education must be accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.

To qualify for this occupational series, applicants MUST have one of the following:

• Education: Undergraduate and Graduate Education – major study in commercial art, fine arts, art history, industrial design, architecture, drafting, interior design, photography, visual communication, or other fields related to the position. Some positions may also require subject‑matter knowledge of medicine, science, or technical equipment. Advanced training in a vocational school, technical institute, or art institute above the high school level in one of the fields listed above is creditable as general experience on a month‑for‑month basis.
• Experience: Specialized Experience (for positions above GS‑5): Experience in the actual type of work for which application is made. Unpaid experience is creditable if the work was of a quality level and demonstrated the ability required for the position. This includes planning the preparation and use of photographs, illustrations, drawings, and other artwork, charts, diagrams, dioramas, maps, slides, overlays, and other visual material for communicating information through visual means.

In addition to the IOR, you may qualify based on experience and/or education or a combination as described below:

GS‑09 Specialized Experience

You must have one year of specialized experience equivalent to at least the next lower grade GS‑07 in the normal line of progression for the occupation. Examples include (but are not limited to):

• Video editing capability with sound design capabilities using Adobe Creative Suite
• Video capture experience with more than 2 platforms
• Green screen experience including lighting dynamics
• Graphics experience including motion graphics
• Basic photography skills with Nikon/Canon cameras and scene change experience with additional lighting
• Basic videography, SharePoint, and web design skills

OR

Education: Successfully completed a Master’s or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to such a degree, or an LL.B or J.D. in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work. Transcripts are required.

OR

Combination: Equivalent combination of successfully completed graduate education (beyond the first graduate year or 18 semester hours) and specialized experience to meet the total experience requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do the work. Transcripts are required.

GS‑11 Specialized Experience

You must have one year of specialized experience equivalent to at least the next lower grade GS‑09 in the normal line of progression for the occupation. Examples include (but are not limited to):

• Fluent in Adobe Creative Suite
• Video capture experience with more than 2 platforms and fluent in still picture movement
• Fluent in all aspects of green screen operations
• Fluent in digital and printed graphics
• Expert photography skills with multiple platforms and expert level light manipulation skills
• Expert videography, SharePoint, and web design skills

OR

Education: Successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher‑level graduate education leading to such a degree, or an LL.M. in a field related to this position that demonstrates the knowledge, skills, and abilities necessary to do the work. Transcripts are required.

OR

Combination of Specialized Experience and Education: Equivalent combination of successfully completed graduate education (beyond the first two graduate years or 36 semester hours) and specialized experience to