Visual Communications Analyst II

Responsibilities

• Schedule and deploy content for digital signage across global locations.
• Analyze data for special projects requiring data gathering, research, reporting results, trends, and other strategic priorities.
• Track performance metrics for digital signage channels, using insights to refine strategies.
• Triage incoming requests for digital signage in JIRA project management system.
• Maintain content library and publishing calendar for digital signage and establish workflows and standards.
• Collaborate effectively with cross-functional teams to manage timelines and objectives for campaigns, meetings and events, and signage content.
• Troubleshoot and resolve technical issues that may arise with the digital signage system or escalate to internal teams or vendor as needed.
• Collaborate effectively with AV and IT to oversee the functionality and technical updates of digital signage systems, system deployments, and ensure systems are properly set up and function efficiently.
• Collaborate effectively with AV and IT to design and implement integrations with other systems, allowing for seamless data flow and functionality.
• Provide training on digital signage best practices to team members for managing and deploying content.

Requirements

• Excellent written and verbal communication skills
• Ability to effectively communicate technical information to both technical and non-technical audiences
• Ability to work collaboratively with cross-functional teams in different time zones
• Flexibility to adjust working hours to accommodate meetings with global partners in different time zones
• Demonstrated ability to work independently and in a team
• Detail oriented with organization and project management skills
• Must thrive in high velocity and constantly evolving work environment and have excellent time management and organizational skills
• Must be self-motivated to prioritize and manage workload and meet critical project milestones and deadlines
• Proven organizational and content management skills
• Intermediate experience in global content management, preferably in a multinational organization
• Intermediate problem-solving skills
• Excellent interpersonal and collaboration skills
• Intermediate knowledge of AV technology such as display types and media players
• Intermediate knowledge of content management systems (CMS) for creating, scheduling, and distributing content and familiarity with CMS features
• Intermediate experience with digital signage software preferred

Qualifications

• Bachelor’s degree required, preferably in Marketing or related field
• 2+ years of experience, preferably with medical device company or agency equivalent with medical device or healthcare marketing accounts
• At least an intermediate Macintosh and/or PC computer skills are essential

Skills

• Knowledge of the latest best practices for content management systems and digital signage software
• Ability to troubleshoot technical issues, oversee system functionality, and provide user training and support

Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)