Visitor Control Officer

Qualifications

• High school diploma or GED required; some college preferred
• CPR certification required within initial employment period
• Management of Aggressive Behavior certification required
• IAHSS Basic certification required within 90 days of employment
• Customer service experience required
• Healthcare environment experience preferred
• Valid driver's license and insurability by HH standards required

Skills & Abilities

• Ability to work in a fast-paced environment with frequent task prioritization and changes
• Excellent customer service and communication skills
• Ability to enforce policies in an assertive yet courteous manner
• Computer skills with ability to use word processing and spreadsheet applications

About the Role

Serves as a greeter at various hospital departments and facilities. Responsible for observing, monitoring, and reporting activities at HH Health System. Responsible for constant monitoring of visitors for Safety & Security rules compliance and immediate violence de-escalation when needed. Reports all incidents and violations immediately and submits a written report to security management.

About Us

Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are a partner to the U.S. Army's Partnership for Your Success (PaYS) program.

Benefits

• Medical, dental, vision, and life insurance
• Flexible spending accounts
• Short term and long term disability
• Several retirement account options with 401K organization match
• Nurse residency program
• Tuition assistance
• Student loan reimbursement
• On-site training and education opportunities
• Employee discounts to phone providers, local restaurants, tickets to shows, apartment applications and much more
• Onsite employee pharmacy and free health clinic
• Childcare and health/wellness programs