Vision Correction Sales Specialist – Bilingual English/Spanish

Additional compensation is available based on patient conversions to surgery and other performance metrics.

About the Company

At IQ Laser Vision, we’re not just correcting vision—we’re transforming lives. As a Vision Correction Specialist (VCS), you’ll be at the heart of that transformation. This is your opportunity to combine your passion for sales, customer service, and healthcare into one rewarding career.

About the Role

As a Vision Correction Specialist, you’ll be the first point of contact for prospective patients exploring life-changing procedures like LASIK, Zeiss SMILE, EVO ICL, and refractive cataract surgery. You’ll guide patients through their journey—from initial consultation to post-op care—ensuring they feel informed, confident, and cared for every step of the way. This is more than a sales role—it’s a chance to be a trusted advisor, a patient advocate, and a vital part of a high-performing team in a rapidly growing field.

Responsibilities

• Conduct consultations and educate patients on personalized vision correction options
• Collaborate with clinical teams to ensure a seamless and supportive patient experience
• Track sales metrics, manage your pipeline, and celebrate your wins with a rewarding commission structure
• Manage outbound calls with professionalism and empathy
• Follow communication scripts while personalizing each interaction
• Confirm appointments, follow up on leads, and perform virtual introductions and consultations
• Handle inquiries, resolve concerns, and turn every call into a positive experience
• Engage with leads across platforms like social media, Yelp, and Google to generate interest and build relationships
• Schedule appointments, manage follow-ups, and maintain accurate records in our CRM
• Assist with diagnostic exams, pre/post-op instructions, and EMR documentation
• Work closely with marketing and clinical teams to align efforts and maximize impact
• Take initiative on special projects and contribute to team goals

Requirements

• Fluent in English and Spanish (required)
• 2+ years of proven sales experience (experience in medical or elective procedures is a plus)
• Confidently and professionally discusses vision correction procedures with prospective patients
• Demonstrates strong communication skills with close attention to detail
• Proven ability to meet or exceed sales quotas
• Excellent phone etiquette and verbal communication skills
• Familiarity with CRM (Customer Relationship Management) systems and strong computer proficiency
• Aptitude to learn CRM systems
• A self-starter mindset with the ability to multitask and prioritize
• A warm, personable, and professional demeanor
• Primarily based in City of Industry, with flexibility to work in Irvine, Riverside, San Marino, and Westminster as needed
• Availability to work Saturdays
• High school diploma or equivalent required

Benefits

• Uncapped earning potential with a competitive commission structure
• Purpose-driven work helping people see the world clearly
• Supportive culture with a team of passionate professionals
• Growth opportunities in a fast-growing company
• Training and development to equip you with the tools and knowledge to thrive
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Pay

Up to $130,000.00 per year

Job Type: Full-time

Work Location: In person