Vision Center Manager NL 1
About the role
Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and instock and inventory levels. Oversees budgeting, forecasting sales, and assessing economic trends and community needs.
Responsibilities
- Model, enforce, and provide direction on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines.
- Oversee and participate in community outreach programs, encouraging associates to serve as good community members.
- Ensure compliance with company and legal policies, procedures, and regulations for the Vision Center by analyzing reports, implementing asset protection and safety controls, and developing action plans to improve performance.
- Provide supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, and promoting a belonging mindset.
- Ensure the provision of quality eyewear by consulting with and educating customers, selecting products based on customer needs, obtaining measurements, verifying prescriptions, and maintaining optical equipment.
- Uphold the company’s Open Door Policy by meeting with associates, addressing concerns, and suggesting resolutions.
- Coordinate and oversee job-related activities by building relationships with stakeholders, supporting business plans, and measuring progress toward goals.
- Ensure compliance with company mission, values, and ethics by implementing related action plans and providing guidance on business processes.
- Promote a culture of belonging by embracing differences, creating opportunities for associates to thrive, and building high-performing teams.
- Act with integrity by maintaining high ethical standards, supporting sustainability goals, and fostering a drug-free workplace.
- Serve customers and members by delivering results, adapting to shopping behaviors, and balancing short- and long-term priorities.
- Strive for excellence by driving continuous improvement, adopting new technologies, and encouraging learning from mistakes.
Requirements
- Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
- High school diploma or equivalent.
- Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.
Preferred Qualifications
- Experience supervising associates.
Benefits
- Competitive pay with performance-based bonus awards.
- Health benefits: medical, vision, and dental coverage.
- Financial benefits: 401(k), stock purchase, and company-paid life insurance.
- Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting leave.
- Short-term and long-term disability coverage.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates.
Pay
The hourly wage range for this position is $29.50 - $39.50. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses and Regional Pay Zone (RPZ) adjustments based on location.
Schedule
Paid time off (PTO) and/or Protected Paid Time Off (PPTO) is provided, depending on job classification and length of employment. Benefits meet or exceed paid sick leave laws where applicable.
Primary Location: 2301 W Kenosha St, Broken Arrow, OK 74012-8912, United States of America.