Vision Center Manager L3

Position Summary

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, and instock and inventory levels. Budgets, forecasts sales, assesses economic trends, and community needs. Models and enforces proper customer/member service approaches and techniques to resolve issues within Company guidelines and standards.

Responsibilities

• Oversees implementation of and participates in community outreach programs.
• Ensures compliance with Company and legal policies, procedures, and regulations by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational, and quality assurance reviews, and developing/implementing action plans to improve performance.
• Provides supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
• Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.
• Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, and identifying and addressing improvement opportunities.
• Respects individuals by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and attracting and retaining the best talent.
• Acts with integrity by maintaining and promoting the highest standards of ethics and compliance, modeling Walmart values, and encouraging learning from mistakes.
• Serves customers and members by delivering results, balancing short and long-term priorities, and considering various stakeholders when making plans.
• Strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes.

Requirements

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• A high school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Qualifications

• High school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Skills

• Effective customer/member service approaches and techniques.
• Community outreach and engagement.
• Compliance with Company and legal policies, procedures, and regulations.
• Supervision and development of Associates.
• Selection and fitting of eyewear.
• Financial management and budgeting.
• Inventory management and stock control.
• Community outreach and engagement.
• Compliance with Company and legal policies, procedures, and regulations.
• Supervision and development of Associates.
• Selection and fitting of eyewear.
• Financial management and budgeting.
• Inventory management and stock control.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits including short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Pay

The hourly wage range for this position is $34.50 - $46.00.

Schedule

N/A