Visa Associate

About the role

SCHEELS is a leader in the sporting goods industry, offering the largest selection of sports brands in America. This position focuses on maintaining a high standard of confidentiality and respect for privacy, professionally processing completed applications, and assisting with VISA-related tasks.

Responsibilities

• Maintain a high standard of confidentiality and respect for privacy when working with customers.
• Professionally process completed applications, complete the checkout process, and be knowledgeable to answer questions and address potential issues relating to the VISA program.
• Stock VISA materials daily throughout the store.
• Execute Card Member Appreciation Days or other special promotions at a high level according to standards set by the bank and Scheels Corporate Office.
• Maintain an orderly appearance of personal work space and surrounding areas.
• Maintain an energetic and sense of urgency approach to daily tasks, projects, and follow-up communication.
• Show respect and appreciation for others and Scheels.
• Adapt to a changing work environment and apply concepts of basic math, grammar, punctuation, and spelling.
• Communicate procedures and answer questions and offer to associates, customers, and the general public.
• Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels' policies and procedures.
• Calculate figures and amounts including but not limited to discounts, percentages, interest, commissions, proportions, and volume.
• Apply basic concepts of algebra and geometry.
• Use Microsoft Office programs such as Excel and learn Google systems like Drive, Google Docs, etc.
• Work during the hours of 8am – 9pm Monday through Saturday, 11am – 7pm on Sundays.

Requirements

• Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person including eye contact, a smile, and a genuine "Thank you."
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
• Show respect and appreciation for others and Scheels.
• Able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Light work - Exerting up to 20 pounds of force occasionally, and/or to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Must be available to work during the hours of 8am – 9pm Monday through Saturday, 11am – 7pm on Sundays.

Qualifications

• The ideal candidate will have a minimum of an associate’s degree from a 2-year college or technical school; or 1-2 years of related experience and/or training; or an equivalent combination of education and experience.

Physical Requirements/Lifting Requirements

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Light work - Exerting up to 20 pounds of force occasionally, and/or to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Benefits

To see a full list of benefit offerings from Scheels visit scheels.com/careers.

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.