VIS Director

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

About the role

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on expertise in consulting, data analytics, technology, payments and economics, VCA solves strategic problems for issuers, acquirers, merchants, fintechs, payment enablers and governments. Within VCA, VCA Implementation Services (VIS) is a hands-on execution partner that implements, operates, and optimizes Visa products in client environments to accelerate activation, portfolio growth, risk control, and data-driven performance.

The Visa Implementation Services (VIS) Consulting Director will be a key member of the VCA organization, working across Southern Eastern Africa and Western Central Africa. The role contributes to commercial traction, client delivery, business development, product development, and thought leadership within the VIS practice areas, while delivering subject-matter expertise and consulting support to Visa’s key clients in the subregions. The main objective is to define and execute VIS’s mandate, deepen client relationships, and optimize client performance.

This is a hybrid position; office attendance expectations will be confirmed by your Hiring Manager.

Responsibilities

• Lead and/or serve as subject-matter expert on consulting engagements across practice areas (portfolio, digital, risk), including:
  • Using Visa and external data to analyze client needs and identify opportunities for VIS assignments
  • Leading, supporting, and contributing to sales pitches for VIS
  • Leading and contributing to internal problem-solving sessions
  • Preparing for and participating in client discussions
  • Leading project deliveries in both coordination and delivery roles
  • Standing up and managing large VCA programs for Pan-African clients focused on VIS workstreams
• Work closely with other Visa groups (Products, Business Development, Risk, Marketing, Digital Solutions) to ensure a seamless consulting experience
• Develop VIS’s offering and tailored solutions in line with client needs by proactively identifying collaboration opportunities and developing integrated go-to-market strategies with internal stakeholders (e.g., Value-Added Services, Client Services)
• Collaborate with VCA colleagues, Visa account executives, and other Visa functions to define focus areas and cultivate a pipeline of engagement opportunities

Requirements

• Basic Qualifications:
  • 10+ years of work experience with a Bachelor’s Degree, or
  • 8+ years of work experience with an Advanced Degree (e.g., Masters, MBA, JD, MD), or
  • 3+ years of work experience with a PhD
• Preferred Qualifications:
  • 12+ years of work experience with a Bachelor’s Degree, or
  • 8–10 years of work experience with an Advanced Degree (e.g., Masters, MBA, JD, MD), or
  • 6+ years of work experience with a PhD
  • 15+ years of experience in consulting and implementation support with financial institutions, merchants, and/or government
  • Deep understanding of card operations and portfolio management
  • Combination of regional and global experience
  • Superior project management skills
  • Fluent communication and diplomatic skills to work in a multi-functional environment
  • Comfortable interacting with and presenting to senior management of clients and Visa
  • Highly analytical with advanced PowerPoint and Excel skills
  • Results-driven, flexible, and customer-focused both internally and externally
  • Able to travel frequently and work on client sites
  • Self-motivated with the ability to work with limited direction
  • Strong teamwork and collaboration skills with interdisciplinary groups