Virtual Student Success Coach
About The Team
The Virtual Preparatory Academy of Oklahoma is a K-12 tuition-free online public school in the state of Oklahoma. We empower students to be their best by enabling them to learn in ways that are right for them – using innovative technology at home, at their proper level, and at their own pace. We are currently seeking a Student Success Coach.
About The Opportunity
Support new and returning students and families through the onboarding process and completion of required tasks
Maintain weekly open office hours/help sessions to support new students and families
Make welcome calls (in coordination with homeroom teacher)
Follow up on non-completion items for new students
Identify issues and problem solve with other departments and vendors as needed for prompt and professional resolution
Participate in the Admissions Counseling process for applicants and students
Review transcripts
Aid students and families with course selection
Answer questions about the school program
Serve as the primary point of contact for school administration in developing plans to address barriers to full achievement of attendance, academic, and behavioral goals
Facilitate individual and group training/support and provide academic resources to help students increase academic achievement
Collaborate with students regularly to check in on progress in classes, keeping students accountable for achieving their academics, attendance, engagement, and behavioral goals
Conduct conferences with parents and students, both in person and over the phone as needed
Prepare for and/or attend student gatherings
Maintain accurate documentation of student performance, progress, needs, and academic support
Participate in and coordinate the development of pertinent professional development activities
Work in collaboration with school leadership and national teams on re-enrollment activities and sessions for families
About You
Bachelor’s degree in education, social services, or related field
Prior experience working as a teacher, tutor, counselor, or mentor to youth
Prior marketing experience including social media, events, and communications
Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications.
Excellent verbal and written communication skills
Strong data collection and analysis skills
Understanding of and ability to manage confidential information
Ability to work well under pressure as well as effectively prioritize and execute tasks to meet deadlines consistently
Ability to work with a distributed workforce and clientele
About Us
ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.
Benefits
Life benefits – time & peace of mind
Paid time off
Retailer contributions
Optional Basic Life and AD&D insurance
Voluntary life insurance (employee, spouse, child)
Discounted childcare at Early Learning Academies locations
Health benefits – stay well & thrive
Medical, dental, and vision insurance
Employee Assistance Program
Voluntary short-term disability insurance
Voluntary long-term disability insurance
Career benefits – keep growing
Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals
EQUAL EMPLOYMENT OPPORTUNITY
We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.