Virtual Financial Consultant

Job Responsibilities

• Proactively engages mass affluent clients through virtual channels — including video, phone, and digital platforms — to assess financial needs and deliver tailored financial guidance.
• Builds and grows a book of business within the mass affluent segment through referrals from Flagstar Bank retail partners, proactive outreach, and ongoing client relationship deepening.
• Identifies opportunities to refer clients to other Flagstar business lines — including Private Bank, Mortgage, and Consumer Lending — as appropriate to the client's needs.
• Develops and presents comprehensive financial plans encompassing investment management, retirement planning, estate planning considerations, and risk management strategies.
• Recommends and sells a broad range of covered investment and financial products in accordance with Flagstar Wealth Services' R-INV Sales Program policies and procedures.
• Stays current on market trends, product offerings, and regulatory changes to provide informed and compliant financial advice.
• Maintains complete and accurate records of client interactions, recommendations, and transactions in designated systems of record in compliance with applicable requirements.
• Adheres to all Quality Assurance processes and standards established to monitor compliance with the R-INV Sales Policy.
• Participates in ongoing training, compliance reviews, and performance assessments as required by Flagstar Wealth Services leadership.

Job Requirements

• Education level required: Undergraduate Degree (4 years or equivalent) in Finance, Business, Economics, or a related field. Or 5+ years of relevant experience.
• Minimum experience required: 2+ Years of experience in financial services, wealth management, or investment advisory roles, with demonstrated experience serving mass affluent or retail investment clients.
• Active FINRA Series 7 and Series 66 (or Series 63 + Series 65) licenses required at time of hire.
• Active Life & Health Insurance license required, or ability to obtain within 90 days of hire.
• Strong proficiency with virtual engagement tools including video conferencing platforms, CRM systems, and digital financial planning software.