Virtual Client Advisor

Responsibilities

• Maintain efficient and effective support in all store Operations functions as needed, including but not limited to: Shipping/Receiving, Stock Room, Cash Office, repairs, and operational administrative duties.
• Support with inventory preparation and execution.
• Partner to assess store processes and procedures, ensuring maximum efficiency and effectiveness.
• Provide suggestions and solutions when appropriate.
• Maintain all supplies for Office and Facilities needs and Grooming products for associates.
• Work with Accounts Payable to make sure all invoices are approved correctly and promptly.
• Support new and existing loss prevention procedures to support shrink reduction and all asset protection procedures.
• Cook with engraving and embossing services.
• Ensure that incoming and outgoing merchandise are processed according to company regulations and standards.
• Demonstrate the ability to read and execute transfer documents, shipping documents, alteration documents, inventory count sheets, UPS documents, sales tickets, invoices etc.
• Responsible for the control and replenishment of supplies as requested by the General and Department Manager.

Qualifications

• Demonstrate a true passion and respect for the product.
• Enthusiasm and ability to build and maintain an environment which projects Ralph Lauren’s desired elevated image and character.
• Strong time management skills with the ability to multi-task and prioritize effectively.
• Strong organizational skills.
• Collaborative team player willing to partner with and support all departments.
• Strong communication and interpersonal skills.
• Relevant work experience preferred.
• Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
• Ability to operate the register, stand, move and walk for multiple hours.