VIP Host - The Fillmore Detroit

About the role

US Concerts is seeking a VIP Host to drive a premium hospitality experience.

What This Role Will Do

• Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage
• Serving as a resource of information for all Guests regarding their experience within both the box seating/VIP tables and music areas
• Assisting guests regarding the timing of the supporting acts and headliner acts
• Providing assistance to all positions and communicating effectively with others to enhance guest experience
• Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests
• Constant observation of VIP area, upholding the ambiance of the VIP section or box seating section
• Exhibiting articulate vocabulary with the ability to adapt and socialize with audience
• Presenting exemplary and professional appearance
• Anticipating guests' needs and providing superior service

What This Person Will Bring

• High School Diploma or equivalent
• Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
• Ability to diffuse possibly volatile situations with tact and diplomacy
• Must have a flexible schedule