VIP Host
Job Summary
WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
About the role
This role provides excellent and personalized guest service to ensure an unforgettable experience. The VIP Staff will give proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage, serve as a resource of information for all Guests regarding their experience within both the lounges and music areas, assist guests regarding the timing of the supporting acts and headliner acts, provide assistance to all positions and communicate effectively with others to enhance guest experience, maintain contact with Manager, Bar Staff, and Server regarding the arrival of all guests, constantly observe the lounge area, uphold the ambiance of the lounge or seating section, exhibit articulate vocabulary with the ability to adapt and socialize with the audience, present an exemplary and professional appearance, and anticipate guests’ needs and provide superior service.
Responsibilities
- Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage
- Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas
- Aiding guests regarding the timing of the supporting acts and headliner acts
- Providing assistance to all positions and communicating effectively with others to enhance guest experience
- Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests
- Constantly observing the lounge area, upholding the ambiance of the lounge or seating section
- Exhibiting articulate vocabulary with the ability to adapt and socialize with the audience
- Presenting an exemplary and professional appearance
- Anticipating guests’ needs and providing superior service
Requirements
- High School Diploma or equivalent
- Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
- Skills in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Must have a flexible schedule
Qualifications
- Passionate and motivated
- Driven, with an entrepreneurial spirit
- Resourceful, innovative, forward thinking and committed
Skills
- High School Diploma or equivalent
- Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
- Skills in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Must have a flexible schedule
Benefits
- Equal Employment Opportunity
Pay
Compensation is commensurate with experience.
Schedule
Flexible schedule.