Village Program Assistant

Job Type: Full-time, Lockport, IL.

About the role

At One Family Illinois (formerly SOS Children's Villages Illinois), we uphold compassion, inclusion, integrity, and adaptability as core values. Our mission is to keep brothers and sisters in foster care together by providing safe, stable, loving homes through an innovative foster‑care model that offers private single‑family homes, a community center, and support from professionally trained foster parents and staff. This model promotes sibling stability, neighbor support, and community involvement. The organization fosters a corporate culture that supports diversity, equity, and inclusion and offers hybrid/flexible work options to help balance work and life.

Responsibilities

• Identify recurring gaps or delays and communicate them to the Village Director so they can be addressed before they impact permanency or other case deadlines.
• Maintain assigned administrative information in Airtable and other designated systems.
• Monitor data completeness and deadlines, perform data‑quality checks, follow up on missing information, and assist with administrative reports and dashboards.
• Support efforts to reduce unnecessary duplicate data entry between SACWIS and Airtable where permitted.
• Maintain and distribute Master Village Lists, Master Client Lists, staff assignment lists, compliance trackers, missing‑document reports, audit findings, corrective‑action tracking, and other administrative or Quality Improvement reports.
• Prepare routine correspondence, meeting invitations, agendas, rosters, document requests, trackers, and other administrative materials to support the Child Welfare/Case Management team.
• Support the orientation and onboarding of new Village staff and foster parents through scheduling, distribution of staff IDs, manuals, handbooks, forms, and other materials as assigned.
• Serve as a point of contact at the Village for donor relations; route donor calls and inquiries to the Director of Development and assist with mailing checks, scanning in‑kind forms, and receiving, organizing, and distributing donations in collaboration with the Development and Education teams.
• Manage and coordinate video and conference calls for the Village and visiting staff, including Zoom and conference room calendars; ensure meetings begin on time and communicate with the IT Specialist regarding special services or technical needs.
• Regularly provide sign‑in logs and other designated administrative records to the administrative office, Village Director, or appropriate leadership.
• Maintain confidentiality and handle case‑related information in accordance with agency policies, DCFS requirements, and applicable privacy and recordkeeping standards.
• Provide administrative and programmatic support to the Village Director of Programs and Services, as well as the Education team.

Benefits

• Competitive healthcare plans through BCBS for employee and dependents (eligible the first of the following month after 30 days of full‑time employment).
• Vision, dental, and life insurance offerings.
• Flexible PTO (paid time off in the form of personal days, sick time, vacation days, and paid company holidays).
• Access to an Employee Assistance Program (EAP).
• 403(b) Retirement Savings Plan (nonprofit version of a 401K); able to contribute immediately upon full‑time employment, with organization contributing 4% after 12 months of full‑time employment regardless of employee contribution.
• Participation in the federal student loan forgiveness program.
• Access to financial advisors and financial education tools.
• Tuition reimbursement options.
• Opportunities for further education and time to attend trainings, workshops, etc., for personal/professional development.
• Bonus Plan for Child Welfare Specialists.
• Employee Referral Bonuses.
• Hybrid/flexible work options to help balance work and life.