Video Engineer Flypacks

About the role

The Video Engineer-Flypack plays a crucial role in the live production industry, supporting the Warehouse Video Manager in ensuring high-quality work from warehouse technicians. They also integrate, program, and configure equipment, manage software updates, and solve technical issues.

Responsibilities

• Plan and execute project-specific Flypack requests
• Develop and maintain a detailed equipment database for video projects
• Propose solutions to address potential issues and recommend improvements
• Coordinate with the Warehouse Video Manager to ensure high-quality work
• Manage and maintain equipment software updates
• Identify and solve technical problems
• Manage equipment returns process and quality control tests
• Ensure Solotech's standards are respected by shop technicians and production teams
• Advise, guide, and share expertise with the warehouse team and production teams
• Provide active leadership, guidance, and mentorship to assist with employee development
• Assist sales representatives in developing project solutions
• Advise management on equipment needs and acquisitions
• Maintain relationships with suppliers and their technical assistance team
• Create and maintain system diagrams, documentation, and software configurations
• Support and participate in product development with the engineering team
• Assist engineering design team with new implementations
• Participate in all other projects identified by management
• Perform technical drawings (block diagrams, single line, schematic, mechanical, etc.)
• Assist with technical drawings and support the engineering design team
• Perform other tasks as assigned

Requirements

• Minimum of ten (10) years experience within the video live production industry
• Strong working knowledge of live production
• General technical knowledge in audio, lighting, rigging, video, and networking
• General knowledge of Office365 (Word, Outlook, Excel)
• Experience with Vector Works drafting software
• Able to work under pressure and meet deadlines
• Excellent organizational skills and strong attention to detail
• Strong interpersonal skills
• Strong customer service skills
• Able to work on multiple projects simultaneously
• Teamwork-oriented
• Able to travel overnight to events
• Strong knowledge in live production video systems
• Very good communication skills both oral and written
• Able to work with MS Office, Visio/CAD/Drawing Software
• Able to identify and solve complex technical problems
• Troubleshooting ability for common audio and video circuits
• Working knowledge of broadcast video switchers, cameras, and terminal gear
• Ease of adaptation to new technologies

Qualifications

• Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law
• Continually: Sit, walk, speak, and hear
• Continually: Type, write, and read
• Occasionally: Stand, carry, reach, lift and push up to 50 lbs

Benefits

Competitive compensation and group insurance plan
401(k) with employer contribution
Skills development activities and opportunities for career advancement
Work environment conducive to personal health and well-being
Employee assistance program
Paid time off & referral program

Pay

Competitive compensation based on experience and qualifications

Schedule

Typical workweeks are the standard 40 hours. Work hours may vary depending on deadlines and the needs of the company.

Skills

• Technical knowledge in audio, lighting, rigging, video, and networking
• General knowledge of Office365 (Word, Outlook, Excel)
• Experience with Vector Works drafting software
• Knowledge of broadcast video switchers, cameras, and terminal gear
• Ability to work under pressure and meet deadlines
• Strong interpersonal and customer service skills
• Ability to work on multiple projects simultaneously
• Strong organizational and attention to detail skills
• Ability to identify and solve complex technical problems
• Troubleshooting ability for common audio and video circuits
• Ability to work with MS Office, Visio/CAD/Drawing Software
• Ability to adapt to new technologies