Victim Witness Program Specialist (Regional)

About the role

This position is located in the Office of Field Operations, Special Operations Division (SOD), Enforcement Support Branch (ESB), Victim Witness Assistance Program (VWAP). The incumbent serves as a Regional Victim Witness Coordinator (RVWC) performing a variety of victim witness coordination duties in support of Field Operations and is assigned to provide training and technical assistance to the VWAP.

Responsibilities

• Provide direct victim services to crime victims and training and support to field agents to ensure victims are afforded their due rights and services.
• Monitor case management system and the Victim Notification System for updates.
• Work under the direction of the National Program Manager to establish partnerships with federal, state and local partners to enhance victim services (GS‑12 level).
• Work independently to establish partnerships with federal, state and local partners to enhance victim services (GS‑13 level).
• Apply extensive insight of crisis intervention techniques to implement a plan of action addressing the needs of large numbers of victims/witnesses of mass casualty and catastrophic events (GS‑13).
• Measure program effectiveness and efficiency of procedures (GS‑13).
• Create informational resources needed to advance the program's goals (GS‑13).
• Interpret, explain, and apply a body of laws, regulations, and procedures (GS‑13).
• Participate in community efforts to provide and promote victim assistance and awareness (GS‑13).

Requirements

• Must be a U.S. Citizen or National.
• Selective Service registration is required for males born on or after December 31, 1959; those not registered must have an approved exemption on file.
• Pass drug screen and be subject to random drug testing.
• Be suitable for Federal employment as determined by a background investigation.
• Meet all applicable time‑in‑grade requirements by the closing date of the announcement.
• Financial Disclosure: If selected, may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.
• Mobility Plan: New employees must sign a mobility agreement; failure to sign results in removal from the hiring process.
• This is a non‑bargaining unit position.

Qualifications

• To qualify for the GS‑12 level: at least one year of specialized experience equivalent to the GS‑11 grade, including:
  • Fundamental knowledge of the DOJ Attorney General Guidelines, the Victims Rights and Restitution Act, and the Crime Victims Rights Act.
  • Providing direct support and services to victims and witnesses of crimes.
  • Making oral presentations to large groups.
  • Working with DOJ's Victim Notification System, or developing and maintaining an equivalent system to track victims.
• To qualify for the GS‑13 level: at least one year of specialized experience equivalent to the GS‑12 grade, including:
  • Extensive insight of crisis intervention techniques to implement a plan of action addressing the needs of large numbers of victims/witnesses of mass casualty and catastrophic events.
  • Measures program effectiveness and efficiency of procedures.
  • Creates informational resources needed to advance the program's goals.
  • Interprets, explains, and applies a body of laws, regulations, and procedures.
  • Participation in community efforts to provide and promote victim assistance and awareness.
• Education: No substitution of education for experience is permitted; qualification must be met using experience alone.
• Your resume must support your responses to the application questionnaire and qualification requirements; failure to do so may result in an ineligible rating.
• After submission, a USA Hire assessment is required within 48 hours of the closing date (10/01/2026).

Skills

• Providing direct victim services and support.
• Delivering training and technical assistance to field agents.
• Monitoring case management and Victim Notification Systems.
• Establishing and maintaining partnerships with