Victim Services Coordinator, Grant Services Specialist III (NCS) - Baltimore Police Department

This is a non-civil service position.

Pay

Salary Range: $67,687.00 - $117,791.00 annually
Hiring Salary Range: $67,687.00 – $93,739.00 annually

About the role

The Baltimore Police Department is seeking Grant Services Specialist III - Victim Services Coordinators (VSC) responsible for providing direct services to victims and secondary victims of crime. Under direction, the VSC will assist victims by providing a full range of services including assistance with compensation claims, crisis intervention, court support, case status updates, community referrals, and community awareness. This position requires being on-call to respond to crime scenes and hospitals.

Responsibilities

• Provide advocacy to victims and/or surviving family members to help address their emotional, physical, and financial needs to reduce the impact of trauma.
• Connect crime victims and/or surviving family members to the detectives working on the case; provide information about crime victims’ compensation and other victims’ rights, and explain what to expect during various stages of the criminal justice process.
• Respond to scenes and/or hospitals through an on-call rotation to provide crisis intervention.
• Provide resources and make appropriate referrals to partnering agencies to assist with the victims or family’s needs.
• Conduct home visits to deliver food packages and assist detectives at initial family meetings.
• Accompany victims and/or surviving family members to court hearings and criminal proceedings to offer support.
• Serve as a liaison between the Victim Services Unit, detectives, patrol officers, partner agencies, and the community.
• Maintain case files in the Victim Services Database Network and build rapport with community organizations.
• Become an active liaison with other grievance organizations and attend various meetings when necessary.
• Assist victims and/or surviving family members with the retrieval of property when applicable.

Requirements

• Bachelor’s degree in criminal justice, Social Work (BSW), Human Services, or any other related field.
• At least one-year experience providing services to victims of crimes or working within the criminal justice system.
• An equivalent combination of education and experience may be considered.

Skills

• Ability to work independently and as part of a team.
• Ability to establish a professional rapport with police personnel, supervisors, the community, outside agencies, and outside bereavement programs.
• Excellent crisis intervention skills.
• Ability to communicate difficult/sensitive information.
• Knowledge of the law enforcement/criminal justice field.
• Ability to work efficiently in a stressful, intense environment.
• Ability to take initiative, work independently, balance multiple cases, set priorities, and work autonomously yet also as a member of a team.
• Excellent written and verbal communication skills including public speaking.
• Ability to effectively interact with a diverse population.
• Full understanding of the dimensions of response to victimization.
• Ability to facilitate referrals to appropriate services/agencies.
• Possession of a valid driver license with a good driving record.
• Possession of, or ability to obtain, an Entry-Level Victim Advocate certificate through the Roper Victim Assistance Academy of Maryland within one year of employment.

Benefits

• Medical, prescription drug, dental, and vision plans.
• Optional life and AD&D insurance.
• Flexible Spending Accounts (FSA).
• Wellness programs, support groups, and workshops.

Note: Grant positions are not eligible for retirement benefits.

Additional Information

• Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
• All persons, including current City employees, selected for this position must complete a mandatory six-month probation.