Victim Assistance Specialist
U.S. Immigration and Customs Enforcement (ICE) · Birmingham, AL · 1 mo ago
OTHRPart-time
We need to produce HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content.
We must extract substantive info: The posting includes:
- Organizational location: DHS ICE HSI various locations, non-bargaining unit positions. Salary: range includes locality payment. Not specific numbers, but mentions salary range indicated will be adjusted to include locality payment. That's not a specific number; but we might still include Pay? The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. It does state salary range indicated will be adjusted to include locality payment, but not actual numbers. It says "Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location." That's still a statement about pay. Could we include a Pay section with that statement? It's not a specific number but it's content about pay. The rule says: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here they do state something about salary (range will be adjusted). It's not a placeholder like "varies". It's a statement that salary range indicated will be adjusted. That's actual content. So we can include Pay section with that sentence.
- Benefits: They have a Benefits section describing DHS offers competitive salaries and attractive benefits package, listing health, dental, vision, life, long-term care insurance; retirement plan; Thrift Savings Plan; Flexible Spending Account; Employee Assistance Program; personal leave days; paid federal holidays; other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; fitness centers; disabled veteran leave etc. So we can include Benefits.
- Schedule: Not mentioned explicitly. There's no mention of schedule (full-time permanent position). It says "This is a full-time permanent position (Career/Career-Conditional appointment)." That's about schedule type (full-time). Could we include Schedule? The posting does state full-time permanent position. That's schedule info. So we can include Schedule section with that statement.
- About the role: Could be a brief summary: The role is Victim Assistance Specialist at GS-13, located in DHS ICE HSI various locations, non-bargaining unit. We can create About the role section with that.
- Responsibilities: The duties list: Assists agents on scene when victims are likely to be encountered to provide mandated services, referrals, crisis mitigation, and information to crime victims. Independently establishes liaison with other field offices, DOJ components, and federal, state, and local officials and nongovernmental agencies regarding victim assistance. Coordinates with the United States Attorney Victim-Witness Coordinator to transition victim assistance responsibilities following indictment. Participates in local, regional, and statewide victim assistance networks, such as child and family advocacy centers.
- Requirements: Conditions of employment: US citizen, background investigation, drug screen, Selective Service registration for males born after 12/31/59. Also probationary period one-year. Also maybe mention that must meet requirements by closing date. Also mention that must limit resume to 2 pages etc? That's more about application instructions, which we should remove (application instructions). The instruction to limit resume to 2 pages is application instruction; we should drop it. Also "Do not copy and paste..." etc is application instruction; drop. Also "Qualification claims will be subject to verification." That's maybe part of requirements? Could be considered requirement but it's more procedural. Might keep as part of Requirements? The instruction says remove application instructions. The resume length instruction is application instruction; drop. The "Do not copy and paste..." is also application instruction; drop. The "Qualification claims will be subject to verification." is maybe a note but could stay? It's not exactly an instruction to applicant about how to apply, but it's a statement about verification. Might keep as part of Requirements? Safer to keep as part of Requirements? It's not a condition of employment but a note. I'd keep it under Requirements as a note.
- Qualifications: Detailed qualification requirements: Individual Occupational Requirement: degree in behavioral or social science OR combination education/experience OR four years appropriate experience. Then GS-12 qualification: one year specialized experience at GS-11 performing duties such as attend client interviews..., follow policy..., liaison... GS-13 qualification: one year specialized experience at GS-12 performing duties such as identify resources..., establish relationships..., provide training..., etc. Also mention National Service Experience credit, political appointee disclosure, veterans etc. Also mention Education refers to Individual Occupational Requirements (already covered). Also mention Promotion Potential etc (that's additional info). Also mention E-Verify, Suitability, Background Investigation, Reasonable Accommodation, student loan repayment incentive, commitment to ideals, etc. Many of these are additional information but could be placed under Qualifications or maybe a separate section like "Additional Information". But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Skills could be used for competencies list (Attention to Detail, Customer Service, etc). So we can put those under Skills.
Thus we need to map:
- About the role: brief description: Victim Assistance Specialist, GS-13, DHS ICE HSI various locations, non-bargaining unit.
- Responsibilities: list of duties (the four bullet points).
- Requirements: conditions of employment (US citizen, background investigation, drug screen, Selective Service, probationary period, must meet requirements by closing date). Also maybe include "Qualification claims will be subject to verification." as a note.
- Qualifications: education/experience requirements (Individual Occupational Requirement, GS-12, GS-13 specifics), plus note about National Service experience credit, political appointee disclosure, veterans etc. Also maybe include "Education" note? Already covered.
- Skills: list of competencies (Attention to Detail, Customer Service, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Self-Management, Stress Tolerance, Teamwork).
- Benefits: description of benefits package.
- Pay: statement about salary range adjusted for locality payment.
- Schedule: statement about full-time permanent position.
We must not repeat job title as heading. Already not.
We must not include Job ID/requisition numbers.
We must remove boilerplate like EEO, legal, scam warning, duplicated lines, navigation, cookie etc. The posting includes a lot of boilerplate like "Common Definitions of terms found in this announcement." That's at start; we should drop that. Also "Organizational Location:" etc we kept some. Also "Summary View" etc drop.
We need to output only HTML fragment, no /, no markdown.
We'll produce something like:
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where posting has real specific content.
We must extract substantive info: The posting includes:
- Organizational location: DHS ICE HSI various locations, non-bargaining unit positions. Salary: range includes locality payment. Not specific numbers, but mentions salary range indicated will be adjusted to include locality payment. That's not a specific number; but we might still include Pay? The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. It does state salary range indicated will be adjusted to include locality payment, but not actual numbers. It says "Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location." That's still a statement about pay. Could we include a Pay section with that statement? It's not a specific number but it's content about pay. The rule says: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Here they do state something about salary (range will be adjusted). It's not a placeholder like "varies". It's a statement that salary range indicated will be adjusted. That's actual content. So we can include Pay section with that sentence.
- Benefits: They have a Benefits section describing DHS offers competitive salaries and attractive benefits package, listing health, dental, vision, life, long-term care insurance; retirement plan; Thrift Savings Plan; Flexible Spending Account; Employee Assistance Program; personal leave days; paid federal holidays; other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; fitness centers; disabled veteran leave etc. So we can include Benefits.
- Schedule: Not mentioned explicitly. There's no mention of schedule (full-time permanent position). It says "This is a full-time permanent position (Career/Career-Conditional appointment)." That's about schedule type (full-time). Could we include Schedule? The posting does state full-time permanent position. That's schedule info. So we can include Schedule section with that statement.
- About the role: Could be a brief summary: The role is Victim Assistance Specialist at GS-13, located in DHS ICE HSI various locations, non-bargaining unit. We can create About the role section with that.
- Responsibilities: The duties list: Assists agents on scene when victims are likely to be encountered to provide mandated services, referrals, crisis mitigation, and information to crime victims. Independently establishes liaison with other field offices, DOJ components, and federal, state, and local officials and nongovernmental agencies regarding victim assistance. Coordinates with the United States Attorney Victim-Witness Coordinator to transition victim assistance responsibilities following indictment. Participates in local, regional, and statewide victim assistance networks, such as child and family advocacy centers.
- Requirements: Conditions of employment: US citizen, background investigation, drug screen, Selective Service registration for males born after 12/31/59. Also probationary period one-year. Also maybe mention that must meet requirements by closing date. Also mention that must limit resume to 2 pages etc? That's more about application instructions, which we should remove (application instructions). The instruction to limit resume to 2 pages is application instruction; we should drop it. Also "Do not copy and paste..." etc is application instruction; drop. Also "Qualification claims will be subject to verification." That's maybe part of requirements? Could be considered requirement but it's more procedural. Might keep as part of Requirements? The instruction says remove application instructions. The resume length instruction is application instruction; drop. The "Do not copy and paste..." is also application instruction; drop. The "Qualification claims will be subject to verification." is maybe a note but could stay? It's not exactly an instruction to applicant about how to apply, but it's a statement about verification. Might keep as part of Requirements? Safer to keep as part of Requirements? It's not a condition of employment but a note. I'd keep it under Requirements as a note.
- Qualifications: Detailed qualification requirements: Individual Occupational Requirement: degree in behavioral or social science OR combination education/experience OR four years appropriate experience. Then GS-12 qualification: one year specialized experience at GS-11 performing duties such as attend client interviews..., follow policy..., liaison... GS-13 qualification: one year specialized experience at GS-12 performing duties such as identify resources..., establish relationships..., provide training..., etc. Also mention National Service Experience credit, political appointee disclosure, veterans etc. Also mention Education refers to Individual Occupational Requirements (already covered). Also mention Promotion Potential etc (that's additional info). Also mention E-Verify, Suitability, Background Investigation, Reasonable Accommodation, student loan repayment incentive, commitment to ideals, etc. Many of these are additional information but could be placed under Qualifications or maybe a separate section like "Additional Information". But we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Skills could be used for competencies list (Attention to Detail, Customer Service, etc). So we can put those under Skills.
Thus we need to map:
- About the role: brief description: Victim Assistance Specialist, GS-13, DHS ICE HSI various locations, non-bargaining unit.
- Responsibilities: list of duties (the four bullet points).
- Requirements: conditions of employment (US citizen, background investigation, drug screen, Selective Service, probationary period, must meet requirements by closing date). Also maybe include "Qualification claims will be subject to verification." as a note.
- Qualifications: education/experience requirements (Individual Occupational Requirement, GS-12, GS-13 specifics), plus note about National Service experience credit, political appointee disclosure, veterans etc. Also maybe include "Education" note? Already covered.
- Skills: list of competencies (Attention to Detail, Customer Service, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Self-Management, Stress Tolerance, Teamwork).
- Benefits: description of benefits package.
- Pay: statement about salary range adjusted for locality payment.
- Schedule: statement about full-time permanent position.
We must not repeat job title as heading. Already not.
We must not include Job ID/requisition numbers.
We must remove boilerplate like EEO, legal, scam warning, duplicated lines, navigation, cookie etc. The posting includes a lot of boilerplate like "Common Definitions of terms found in this announcement." That's at start; we should drop that. Also "Organizational Location:" etc we kept some. Also "Summary View" etc drop.
We need to output only HTML fragment, no /, no markdown.
We'll produce something like:
About the role
Victim Assistance Specialist (GS-13) positions located in the Department of Homeland Security, Immigration and Customs Enforcement, Homeland Security Investigations, various locations. These are non‑bargaining unit positions.
Responsibilities
- Assists agents on scene when victims are likely to be encountered to provide mandated services, referrals, crisis mitigation, and information to crime victims.
- Independently establishes liaison with other field offices, DOJ components, and federal, state, and local officials and nongovernmental agencies regarding victim assistance.
- Coordinates with the United States Attorney Victim‑Witness Coordinator to transition victim assistance responsibilities following indictment.
- Participates in local, regional, and statewide victim assistance networks, such as child and family advocacy centers.
Requirements
- U.S. citizenship.
- Successful background investigation.
- Successful drug screen.
- Males born after 12/31/59 must certify registration with Selective Service.
- Must meet all requirements by the closing date of the announcement.
- Upon appointment, may be required to serve a one‑year probationary period.
- Qualification claims will be subject to verification.
Qualifications
To qualify, you must meet one of the following Individual Occupational Requirements:
- A degree in behavioral or social science (or related discipline appropriate to the position);
- A combination of education and experience that provides knowledge equivalent to a major in the field;
- Four years of appropriate experience demonstrating knowledge equivalent to a major in the field.
In addition:
- For GS‑12: one year of specialized experience at the GS‑11 level performing duties such as attending client interviews to address victim needs and determine eligibility for victim services, following policy and regulations regarding treatment and provision of services to victims of crime, and liaising with community organizations, federal, state, and local officials regarding victim assistance services.
- For GS‑13: one year of specialized experience at the GS‑12 level performing duties such as identifying local, regional, and federal resources available directly to victims; establishing relationships with other professionals, federal, state, and local agencies, victims, judges, attorneys, law enforcement agents, and representatives from nongovernmental service agencies; and providing training, technical assistance, support, and advice to office staff on a variety of federal victim assistance matters.
Qualifying experience includes paid and unpaid work, including volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations. Current or former political appointees must disclose this information to the HR Office. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities may be eligible for non‑competitive appointment procedures.
Skills
- Attention to Detail
- Customer Service
- Flexibility
- Influencing/Negotiating
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Reading Comprehension
- Self‑Management
- Stress Tolerance
- Teamwork
Benefits
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long‑term care insurance; retirement plan; Thrift Savings Plan (similar to a 401(k)); Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. Disabled veteran leave is available to any federal employee hired on or after November 5, 2016, who is a veteran with a service‑connected disability rating of 30 percent or more.
Pay
The salary range indicated in this announcement will be adjusted to include locality payment for the selected duty location.
Schedule
This is a full‑time permanent position (Career/Career‑Conditional appointment).
Check for any filler: none. We must ensure we didn't include any application instructions like resume length, etc. We removed those. Also removed "Please limit your resume to 2 pages" etc. Also removed "Do not copy and paste..." etc. Also removed "Education There is an Individual Occupational Requirements for this position. Please refer to the Qualifications section for additional information." We incorporated that. We also removed "Promotion Potential", "E-Verify", "Suitability", "Background Investigation", "Reasonable Accom