Vice President, Technical Operations

Responsibilities

• Lead and coach the Technical Operations team as STACK’s center of excellence for operations technologies , critical operations workforce development; maintenance, asset management, and availability programs.
• Collaborate with the Operations leadership team to enhance and evolve our Technical Operations program.
• Act as a culture carrier who champions safety, transparency, and candor.
• Drive definition, development, and implementation of maintenance, quality control, and safety process changes to improve critical operations productivity and effectiveness.
• Work with critical operations leadership in the development and governance of the facility maintenance program and equipment/system operation.
• Develop and implement new maintenance standards as needed to support evolving operational needs.
• Ensure that MOP’s, SOP’s, and EOP’s are developed, reviewed and audited through all stages of the maintenance process for data center critical infrastructure.
• Lead the quality assessment program that documents compliance with and opportunities to improve adherence to policies and processes.
• Partner with Learning & Development and Critical Operations SMEs to develop and deliver technical training of training for data center critical operations team.
• Lead the event management and root cause analysis processes.
• Develop support and training documentation for critical operations tools and processes.
• Champion people, process, and technology improvements to increase critical operations effectiveness.
• Gather, document, and share best practices. Act as a change agent.

Requirements

• Minimum 10 years’ progressively responsible leadership in data center critical operations.
• Experience leading data center operations programs with experience in large ‘hyperscale’ operations.
• Bachelor’s Degree required. Master’s degree is desired but not required.
• Demonstrated success in building organizations during periods of rapid growth.
• Proven ability to influence executive stakeholders and lead through collaboration across complex, dispersed organizations.
• Proven experience evaluating, selecting, and managing Computerized Maintenance Management Systems (CMMS) and Building Management Systems (BMS).
• Proven ability to prioritize and manage competing priorities.
• Experience developing and delivering executive level presentations.

Qualifications

• Eligible to work in the United States.
• Pass a comprehensive drug and background screening.

Benefits

• Compensation Range: $216,000.00 - $249,000.00

Why STACK?

• Competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts – even a cell phone subsidy.
• Foster a culture of appreciation, including peer-to-peer recognition and rewards programs.
• Fun is part of our DNA, with events, game nights, happy hours, and barbecues.
• We are growing – this is a great time to join and make an impact!
• Equal Opportunity Employer.