Vice President, Support Services

Stony Brook Eastern Long Island Hospital (SBELIH) combines academic and community medicine to deliver advanced care for residents of the North Fork and Shelter Island. With 70 beds, SBELIH provides comprehensive healthcare services, including behavioral health, medical-surgical, orthopedics, general surgery, wound care, interventional pain management, GI, advanced ambulatory care, diagnostic, and physical therapy. The hospital also serves as a clinical campus and training site for Stony Brook Medicine.

About the role

This executive leadership role oversees Facilities Management, Plant Operations, Environmental Services, Biomedical Engineering, Emergency Preparedness, Safety, and Building Security to ensure a safe, efficient, compliant, and patient-centered environment of care. The Vice President of Support Services serves as the organization’s Safety Officer and collaborates with executive leadership, clinical departments, regulatory agencies, contractors, and external partners to maintain operational excellence and compliance with federal, state, and accreditation standards.

Responsibilities

• Leadership and Strategic Oversight
  • Provide executive leadership and operational oversight for Facilities Management, Plant Operations, Environmental Services, Biomedical Engineering, Safety, Emergency Preparedness, and Building Security.
  • Develop departmental strategic plans, operational objectives, and performance improvement initiatives aligned with organizational goals.
  • Foster a culture of safety, accountability, professionalism, teamwork, and customer service excellence.
  • Mentor, coach, and develop management staff and departmental personnel.
  • Establish departmental policies, procedures, and operational standards.
  • Oversee staffing models, scheduling, workload distribution, and succession planning initiatives.
  • Conduct performance evaluations and support employee engagement and professional development.
• Facilities Operations and Maintenance
  • Direct the maintenance, repair, and operation of all hospital buildings, grounds, utilities, and infrastructure systems, including HVAC, electrical, plumbing, mechanical, and life safety systems.
  • Oversee preventative maintenance programs and ensure timely completion of work orders and repair activities.
  • Coordinate construction, renovation, and infrastructure improvement projects.
  • Maintain inventory and operational readiness of maintenance equipment, tools, and supplies.
  • Ensure efficient and cost-effective facility operations with a focus on energy management and sustainability.
  • Oversee vendor selection processes, including RFP development, bid review, contract negotiations, and vendor performance management.
• Safety, Security, and Emergency Preparedness
  • Serve as the organization’s Safety Officer and chair or lead the Physical Environment Committee.
  • Oversee hospital-wide safety programs, including fire safety, occupational safety, accident prevention, and Interim Life Safety Measures (ILSM).
  • Provide executive oversight for building security operations, including access control systems, visitor management, security screening processes, surveillance systems, and coordination of security personnel and contracted security services.
  • Collaborate with leadership and external agencies on emergency preparedness, disaster response planning, and active shooter preparedness initiatives.
  • Ensure all safety and security programs comply with organizational standards and regulatory requirements.
  • Lead risk mitigation strategies related to the environment of care and physical plant operations.
• Regulatory Compliance
  • Ensure compliance with federal, state, and local regulations and accreditation standards, including The Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS), Occupational Safety and Health Administration (OSHA), New York State Department of Health (NYSDOH), and local fire and building codes.
  • Establish work permitting standards and contractor compliance processes.
  • Coordinate regulatory surveys, inspections, audits, and corrective action plans.
  • Maintain documentation and reporting related to safety, facilities, and environmental compliance.
• Financial and Administrative Management
  • Develop and manage departmental operating and capital budgets.
  • Monitor expenditures and identify opportunities for operational efficiency and cost containment.
  • Prepare reports, presentations, and operational analyses for executive leadership.
  • Evaluate capital equipment needs and infrastructure investments.
• Collaboration and Communication
  • Collaborate effectively with clinical and non-clinical leadership to support operational needs and patient care initiatives.
  • Communicate effectively with employees, leadership, contractors, regulatory agencies, and external stakeholders.
  • Promote a collaborative and service-oriented work environment across all support service functions.
• Perform other duties and special projects as assigned.

Requirements

• Bachelor’s degree, preferably in Engineering, Facilities Management, Healthcare Administration, Construction Management, or a related field.
• Minimum of 8-10 years of progressive leadership experience in hospital/educational facilities management or healthcare support services.
• Experience overseeing hospital/educational facilities operations, safety programs, emergency preparedness, and regulatory compliance.
• Demonstrated leadership experience in a healthcare/educational environment with strong operational, organizational, and communication skills.
• Comprehensive knowledge of healthcare/educational facilities management, plant operations, safety, and environmental compliance standards.
• Knowledge of Joint Commission, CMS, OSHA, NYSDOH, NFPA, and related regulatory requirements.
• Strong leadership, organizational, project management, and team development skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong analytical, problem-solving, and decision-making abilities.
• Ability to work collaboratively with diverse teams and stakeholders.
• Proficiency in budget development, financial management, and operational planning.
• Knowledge of emergency preparedness and incident command operations.

Preferred Qualifications

• Master’s degree.
• Experience working in a unionized healthcare environment.
• Experience managing construction projects, contractors, and capital improvement initiatives.
• Hospital Incident Command System (HICS) training.
• Certified Healthcare Facility Manager (CHFM) certification.
• Additional certifications related to boiler operations, refrigeration systems, or healthcare facilities operations.

Physical Demands

• Ability to move throughout the facility and access mechanical spaces, rooftops, ladders, and stairways as necessary.
• Ability to bend, stoop, lift, and carry equipment up to 50 lbs. or materials as needed.
• Ability to respond to emergency situations on-site and after hours.
• Ability to safely perform the essential functions of the position with or without reasonable accommodation.

Pay

The starting salary range for this position has been established based on relevant experience.

Pre-Employment Requirements

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Eastern Long Island’s Employee Health Services.
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4-panel drug screen.
• Meet regulatory requirements for pre-employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).