Vice President, Specialist Sales

About the role

The VP, Issuer Specialty Sales, North America role is responsible for driving the sales of Ethoca products and services to top-tier issuers in North America. This includes working closely with Mastercard Account Managers and the Services Business Development team to accelerate market penetration, strengthen customer relationships, and deliver revenue growth.

Responsibilities

• Identify business opportunities and advance strategic issuer relationships
• Manage senior client relationships and navigate large cross-functional organizations
• Collaborate with internal product, technology, account management, and business development teams to drive results
• Position Mastercard and Ethoca credibly with senior stakeholders
• Thrive in a fast-paced, entrepreneurial, and results-oriented environment
• Build trusted client relationships and identify growth opportunities
• Travel as needed to support client engagement, internal collaboration, and business development activities across North America

Requirements

• Proven experience selling complex, recurring-fee SaaS or network-based solutions to financial institutions, with a strong preference for experience working with card issuers
• Strong knowledge of the payments ecosystem, including fintechs, digital disruption, disputes and chargebacks, fraud and risk management, and the evolving needs of issuers and their customers
• Demonstrated success leading complex sales initiatives, managing senior client relationships, and navigating large cross-functional organizations to gain adoption, accelerate decisions, and deliver commercial outcomes
• Ability to operate in a collaborative, matrixed environment and partner effectively with account management, product, technology, and business development teams to drive results
• Strong executive presence with excellent communication, presentation, negotiation, and influencing skills

Qualifications

• Proven track record of building trusted client relationships
• Willingness to travel as needed to support client engagement, internal collaboration, and business development activities across North America

Skills

• Consultative sales approach
• Flexibility to adapt solutions and value propositions to meet both technical and business buyer needs
• Collaboration and partnership with internal and external stakeholders
• Executive presence and influencing skills
• Ability to operate in a fast-paced, entrepreneurial, and results-oriented environment

Benefits

• Comprehensive benefits package including medical, prescription drug, dental, vision, disability, life insurance, and flexible spending accounts
• Paid leaves including 16 weeks of new parent leave and up to 20 days of bereavement leave
• Flexible work arrangements including remote work options
• Annual paid holidays and paid sick and safe time
• Tuition reimbursement and fitness reimbursement or on-site fitness facilities

Pay

Pay ranges from $204,000 - $326,000 USD in Florida, $235,000 - $375,000 USD in other locations, depending on location, job-related knowledge, skills, and experience.

Schedule

Location is flexible within the United States, with travel required to support business needs.