Vice President Product Transformation Strategy
Job Summary
As a Vice President, Product Transformation Strategy in the CoBrand & Partner Product team, you will lead the transformation of how our organization is structured, operates, and communicates. You will design and refine operating models within the team and across partner teams, drive organizational efficiency, and enable new capabilities — including AI — across our internal operations.
Job Responsibilities
Design and evolve the organizational structure and operating models within the team and across partner teams to improve how work gets done
Drive organizational efficiency initiatives, identifying opportunities to streamline processes, reduce friction, and improve how the team operates
Enable AI and new technology across internal operations to improve the consistency, quality, and efficiency of communications and program management
Own and manage business reviews end-to-end — synthesizing performance, risks, and progress into compelling narratives that tell the organization's story to senior stakeholders
Define and manage team operating rhythms and cadences, including leadership meetings, offsites, and town hall preparation and delivery
Lead executive and stakeholder communications, creating materials that drive alignment and engagement across partner and product teams
Improve internal communications and drive organization-wide engagement to keep the full team informed, aligned, and motivated
Provide strategic thought leadership on organizational design and transformation while remaining hands-on in the details required for successful execution
Lead end-to-end delivery of special transformation projects that are critical to organizational success and fall outside standard team scope
Required Qualifications, Capabilities, And Skills
6+ years of experience in management consulting, business management, strategy, financial services, or product management
Direct experience in organizational transformation, process improvement, organizational design, or cost-reduction initiatives — ideally within a consulting environment
Proven track record managing complex programs and driving change within large, matrixed organizations
Demonstrated ability to design and implement operating models and organizational structures
Strong storytelling and communication skills — able to craft compelling business narratives for executive audiences
Experience designing and managing organizational operating cadences such as business reviews, town halls, and leadership offsites
Strategic thinker who is equally comfortable diving into operational details to drive execution
Strong financial acumen with the ability to understand and interpret organizational efficiency and financial metrics
Outstanding verbal and written communication skills
Passion for adopting new technology, including AI tools, to improve the efficiency and quality of internal operations
Preferred Qualifications, Capabilities, And Skills
Management consulting experience focused on organizational transformation, operating model design, or efficiency and cost-reduction programs
Experience in consumer financial services, card products, or a partner/co-brand business
Experience designing and rolling out AI or automation solutions across internal operations
Experience supporting C-suite or senior executive leadership in a fast-paced environment
Demonstrated ability to build and manage cross-functional stakeholder relationships
Experience with employee engagement strategy and internal communications programs