Vice President, Outpatient Behavioral Health Services

Volunteers of America Northern Rockies (VOA) is seeking an experienced behavioral health and human services leader to serve as Vice President of Outpatient North, leading outpatient behavioral health services and multi-site operations across northern Wyoming. This senior leadership position offers the opportunity to lead programs, people, operations, growth, and community partnerships while making a measurable difference in the lives of individuals and families.

About the Role

The Vice President of Outpatient North provides strategic and operational leadership for VOA Northern Rockies' outpatient services. This leader will oversee program performance, operations, staff leadership, financial sustainability, compliance, quality, partnerships, and opportunities for program growth. Working collaboratively with organizational leadership, the Vice President will ensure that outpatient programs provide high-quality, accessible services while meeting organizational, contractual, regulatory, and community expectations.

Responsibilities

• Behavioral Health & Outpatient Operations
  • Provide strategic and operational leadership for outpatient behavioral health and human services programs.
  • Oversee the quality, effectiveness, accessibility, and performance of outpatient services.
  • Strengthen clinical and operational workflows to improve service delivery and organizational effectiveness.
  • Monitor program outcomes, performance indicators, utilization, staffing, and operational results.
  • Ensure programs maintain appropriate quality, compliance, documentation, and regulatory standards.
  • Identify opportunities to improve and expand behavioral health and community-based services.
• Multi-Site & Program Leadership
  • Lead programs and teams operating across multiple locations.
  • Develop, mentor, and support managers and program leaders while building a culture of accountability, collaboration, and high performance.
  • Establish clear goals and expectations and use performance data to guide operational decisions.
  • Partner across departments to address staffing, operational, financial, and programmatic needs.
• Strategy, Growth & Financial Performance
  • Collaborate with the Vice President of Outpatient South and other senior leaders on budgeting, forecasting, contracts, program strategy, and growth.
  • Identify opportunities for new programs, partnerships, service expansion, and community impact.
  • Provide oversight of grants, contracts, reporting requirements, and program budgets.
  • Balance mission impact with operational and financial sustainability.
• Community & Stakeholder Engagement
  • Build productive relationships with healthcare providers, community organizations, government partners, funders, and other stakeholders.
  • Represent VOA Northern Rockies in community, regional, and statewide conversations related to behavioral health, mental health, substance use treatment, and human services.
  • Develop partnerships that strengthen access to services and expand VOA's community impact.

Requirements

The successful candidate will be a strategic, collaborative, and highly organized leader who understands how to manage complex programs while remaining connected to the people and communities those programs serve.

Competitive candidates will bring experience in areas such as:

• Behavioral health
• Mental health services
• Substance use disorder treatment/services
• Outpatient healthcare operations
• Human services
• Community-based healthcare
• Clinical operations
• Multi-site program management
• Government-funded programs
• Program growth and expansion

Qualifications

• Required Qualifications
  • Bachelor's degree in social work, counseling, psychology, behavioral health, human services, healthcare administration, or a related field.
  • At least five years of management experience leading people and programs.
  • At least three years of experience overseeing multiple programs, service lines, or locations.
  • Demonstrated ability to manage complex operations and competing priorities.
  • Strong written, verbal, interpersonal, and organizational skills.
  • Ability to build relationships with employees, senior leaders, community partners, and external stakeholders.
• Preferred Qualifications
  • Master's or doctoral degree in human services, behavioral health, healthcare administration, social work, counseling, psychology, or a related discipline.
  • Five or more years of senior leadership experience in behavioral health, healthcare, mental health, substance use disorder services, or human services.
  • Leadership experience within outpatient behavioral health or community-based care.
  • Experience managing multi-site operations.
  • Experience with government contracts, grants, regulatory requirements, and publicly funded programs.
  • Demonstrated responsibility for budgets, financial performance, staffing, program outcomes, and organizational growth.
  • Experience developing partnerships and expanding programs or service lines.

Who May Be a Strong Fit?

Your current title does not need to be Vice President. We encourage applications from experienced leaders currently serving in positions such as:

• Director of Outpatient Services
• Director of Behavioral Health
• Director of Operations
• Regional Director
• Regional Director of Operations
• Senior Director of Operations
• Senior Director of Behavioral Health
• Behavioral Health Administrator
• Clinical Operations Director
• Program Director
• Executive Director
• Vice President of Operations
• Vice President of Behavioral Health

Location

This position is based in Wyoming, at the foothills of the Bighorn Mountains. The region offers hiking, skiing, fly fishing, horseback riding, camping, and mountain recreation as part of everyday life. Sheridan provides a distinctive opportunity for a leader interested in combining career impact, community, and an exceptional Western lifestyle.

About Volunteers of America Northern Rockies

At VOA Northern Rockies, leadership is grounded in service. The Vice President of Outpatient North will have an opportunity to influence how behavioral health services grow and evolve to meet the future needs of communities throughout the region. You'll join an organization committed to:

• Communication
• Compassion
• Integrity
• Respect
• Excellence
• Professional development and leadership growth
• High-quality behavioral health and human services
• Meaningful community impact