Vice President, Operations, Mission Critical

Overview

Suffolk is a national enterprise that builds, innovates, and invests. It provides value throughout the entire project lifecycle by leveraging core construction management services with vertical service lines such as real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies), and innovation research/development. Suffolk – America’s Contractor – has over $5.0 billion in annual revenue, 2,600 employees, and main offices in various cities including Boston, New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages complex, sophisticated projects across various industries, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical, and commercial sectors. Suffolk is privately held and led by founder, chairman, and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.”

Responsibilities

• Lead and expand Suffolk Construction’s Mission Critical business.

• Work with Operations leadership team to set the business direction and strategy for the Mission Critical sector.

• Oversee execution of the sector goals as outlined in the group’s business plan; develop Mission Critical portions of business plan for roll up into consolidated office business plan.

• Develop sector expertise, share market knowledge with leadership and sector.

• Ensure corporate vision and strategies are communicated to Project Executives by their teams.

• Lead and participate in teaming strategies; direct the strategy and content of group proposals and/or presentations; recommend general conditions and fees to the General Manager.

• Ensure client satisfaction through formal (Suffolk CONNECT) and informal (client interaction, community events, etc.) channels.

• Aid in strategic subcontractor management.

• Actively participate in industry events and associations.

• Sector P&L Management:

  • Review and analyze weekly financial reports on projects; provide guidance and direction to Project Executives.

  • Ensure appropriate financial projections for each project and implement strategies to achieve goals.

  • NOI forecasting and maintenance projections.

  • Revenue and income commitments.

  • Commercial sector G&A planning and management.

  • Risk management.

  • Cash flow.

  • Contracts to prescribed limits.

  • Coordination of legal matters.

  • Development of People:

    • Seek out and recruit key staff.

    • Evaluate team performance and provide direction.

    • Build future leaders through mentoring.

    • Support training and curriculum development and planning.

    • Create sector organizational structure and staffing.

    • Career pathing.

    • Retention.

  • Preconstruction:

    • Oversee preconstruction efforts on all sector projects.

  • Construction Operations:

    • Ensure sector projects are set up for success, consistent with the P&L and sector targets as outlined in the group’s business plan.

    • Ensure all construction activities are consistent with Suffolk’s Standard Operating Procedures.

    • Conduct weekly meetings with Project Executives and entire team to review job performance in its entirety.

    • Review schedule updates and participate in monthly meeting.

    • Review monthly KPIs, evaluate trends and drive improvement.

    • Ensure performance corrections are implemented to achieve client satisfaction.

Qualifications

• Requires a Bachelor’s degree in Business, Finance, Marketing, Construction Management, or a related discipline with minimum of ten years of experience in the Mission Critical field or a related area.

• Extensive knowledge of Mission Critical construction markets and business sectors is essential.

• A thorough familiarity with construction concepts, definitions, practices, and procedures is fundamental.

• A practical knowledge of planning, permitting, and zoning regulations is required.

• Highly organized, able to prioritize and multi-task.

• Entrepreneurial and collaborative.

• Ability to travel 50%.

Benefits

Benefits include competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.