Vice President Operations

The RLP Group specializes in connecting accomplished professionals with exclusive leadership and business ownership opportunities, prioritizing lasting relationships to ensure mutual growth and success.

About the role

The Vice President is responsible for operational efficiency across the company to ensure budget targets are met and operations are executed profitably. The VP must be tech- and systems-savvy, with strong financial acumen, data analysis skills, and a focus on driving metrics. They will improve operating margins through collaboration with team members and executive leadership while ensuring tools and support are in place for near- and long-term objectives.

Responsibilities

• Provide operational oversight, including financial planning, personnel, company asset management/utilization, and collaboration with executive leadership to ensure overall profitability.
• Lead the assessment, plan development, and execution of a full-scale operations and customer support strategy; formulate and implement a strategic plan.
• Provide professional management and leadership to the company, including mentoring and developing key senior management members and instilling best practices from operational and sales perspectives.
• Assess current SOPs, manage by exception, and identify key opportunities for improvement; work closely with the executive leadership team to address strategic, tactical, and operating issues.
• Manage and report on key operational processes, financial budgets, and performance indicators.
• Collaborate with executive leadership to develop an annual business plan and provide long-term business growth and expansion forecasting.
• In partnership with the Sales team, grow the business's top-line revenue by implementing, maintaining, and growing customer relationships.

Requirements

• Minimum of 10 years of proven leadership experience.
• Prior experience in a director-level role or above.
• Experience managing and developing both onsite and remote teams.
• A strategic thinker who can utilize analytical and technological skills to quickly understand concepts/needs and effectively develop, execute, and manage programs, metrics, and solutions.
• Proven track record of leading an organization through significant, profitable growth for a sustained period.
• Strong operational and financial acumen, with measurable success in developing, implementing, and executing plans.
• Bachelor’s degree required.