Vice President of Service

Responsibilities

• Provide executive oversight for enterprise-wide initiatives, ensuring strategic alignment, cross-functional collaboration, effective governance, and successful execution of key business priorities.
• Establish strategic objectives, annual operating plans, budgets, and performance metrics for the Service organization.
• Serve as executive leader ensuring seamless execution throughout the customer lifecycle.
• Develop scalable service processes that support company growth while maintaining exceptional quality and customer experience.
• Evaluate emerging technologies, industry trends, and competitive offerings to identify opportunities for innovation and market differentiation.
• Develop organizational capabilities through succession planning, talent development, coaching, and performance management.
• Build strong relationships with key customers, strategic partners, suppliers, and industry stakeholders serving as an executive escalation point for critical service issues.
• Manage departmental budgets, resource allocation, and organizational planning to maximize operational effectiveness.
• Ensure compliance with applicable regulatory, quality, safety, and company standards.

Requirements

• Bachelor's degree in related field required.
• Five to Seven years of related service experience.
• Strong communication skills whether written, verbal or otherwise required, especially using moderately complex terminology and concepts.
• Valid Driver's License Required.

Benefits

This role comes with a competitive compensation plan and as well as excellent benefits.