Vice President of Residential Sales
General Summary
The Vice President of Residential Sales is a senior executive responsible for operational excellence and driving growth and success of all residential programs. This role blends strategic leadership with a strong business development mindset, ensuring residential services meet market demand, remain competitive, and support the organization's long-term revenue goals.
Essential Job Functions
Develops long-term residential services strategies that align with organizational goals while proactively identifying revenue opportunities and market expansion.
Analyzes market trends, competitive landscapes, and customer needs to inform pricing, service offerings, and differentiation strategies.
Drives initiatives that increase penetration and retention.
PARTNERS WITH MARKETING AND COMMUNITY OUTREACH TEAMS TO HELP BUILD STRONG RESIDENTIAL BRAND.
OVERSEES DEVELOPMENT AND EXECUTION OF SALES STRATEGIES WITH EMPLOYEES, CONTRACTORS AND PARTNERS.
ESTABLISHES PERFORMANCE TARGETS AND SALES KPIS FOR RESIDENTIAL GROWTH, OCCUPANCY IMPROVEMENT, AND CUSTOMER ACQUISITION.
BUILDS A PERFORMANCE-DRIVEN CULTURE WITH CLEAR ACCOUNTABILITY FOR BOTH OPERATIONAL AND COMMERCIAL RESULTS.
LEADS DAILY RESIDENTIAL OPERATIONS TO ENSURE HIGH-Quality OPERATIONAL CONSISTENCY COMPLIANCE.
LEADS DAILY RESIDENTIAL OPERATIONS TO ENSURE HIGH-Quality OPERATIONAL CONSISTENCY COMPLIANCE.
DEVELOPS AND MANAGES BUDGETS, FORECAST REVENUE, AND ANALYZE CHANNEL PERFORMANCE.
TRAVELS TO CUSTOMER SITES, PROJECT AREAS, BUSINESS RELATED EVENTS, AND OTHER RITTER COMMUNICATIONS LOCATIONS AS REQUIRED.
Knowledge, Skills, And Abilities
Strong understanding of residential operations, industry regulations, and customer expectations.
Strong understanding of budgeting, forecasting, and performance analysis.
Expert skill in negotiation, leadership, and cross-functional collaboration.
Proven ability to budget, forecast, and conduct performance analysis with an expert level business acumen.
Proven ability to build collaborative relationships, adapt to evolving business needs, and lead change.
Proven ability to influence strategies, shape decisions, motivate performance, and advance organizational objectives.
Ability to remain results-driven, with a strong focus on customer experience and market growth.
Ability to travel for business requirements; must possess a valid Driver’s License with a satisfactory driving record.
Education And Experience
Bachelor’s degree required; Master’s preferred in Business, Healthcare Administration, Social Services, or related field.
10+ years of progressive leadership experience in residential services or related industries.
Proven track record of driving revenue growth, improving occupancy, and strengthening market presence.
Experience leading multi-site operations and high-performing teams.
Strong commercial mindset with experience in sales strategy, business development, and customer engagement.