Vice President of Operations, Restoration

About the role

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Responsibilities

• Manage a team of support personnel
• Responsible for Warranty Claims
• Responsible for subcontractor correction (including escalated / removing subcontractor from site) as it relates to the contractual agreement
• Finding and identifying new subcontractors in all markets
• Responsible for Vetting all Subcontractors – collaboration with all departments
• Risk Management as it relates to subcontractor verification
• All subcontractor agreements and change orders go through operations
• All purchasing (central location) including: HO-6 packages in collaboration with the Project Manager to ensure purchasing is within budget / Work Order System to be established by Finance
• Collaboration with Construction permitting specific jobs – some require emergency permitting
• All county, state and federal licensing agreements
• Open and close projects in ProCore
• Coordination with Construction and Project Directors
• All equipment rental coordination
• Program / vendor rebates
• National vendor relationships
• P&L ownership and resource allocation of operations department
• Become a proficient Procore Superuser
• Coordination with Construction and Estimating
• Documentation in Procore
• On Call Rotation

Requirements

• Disaster Recovery Construction experience required
• 8–10 years of directly related construction, restoration, reconstruction, or disaster recovery experience, including field operations experience
• Project take-offs and in-depth knowledge of construction materials
• Knowledge of remodel, reconstruction, and restoration projects, including documentation, safety requirements, reporting, and regulatory compliance
• Knowledge of OSHA worksite and personal safety requirements
• Knowledge of state and local governmental safety requirements (a plus)
• Proficiency in Microsoft Office, including Word and Excel
• Knowledge of Procore (a plus)
• Must be able to communicate effectively with internal and external customers and clients
• Professional communication, interpersonal, customer service, written, and verbal skills
• Ability to interpret and execute verbal and written instructions
• Strong time management, prioritization, and organizational skills
• Self-motivated, proactive, detail-oriented, and a team player
• Must be able to wear required safety gear while on job sites
• Ability to safely operate, climb, and perform work on ladders (1–2 stories, 24–28 feet)
• Ability to operate a smartphone and email for day-to-day operations, communications, and expense reporting
• Must be able to operate a vehicle and travel between locations
• May be required to provide own basic tools (power drill, power saw, screwdrivers, level, hammer, etc.)

Physical Requirements

• Must be able to lift and carry up to 20 pounds on a frequent basis
• Perform physical activities including sitting, standing, bending, pulling, pushing, grasping, twisting, reaching, walking, stooping, kneeling, and climbing
• Must be able to use hands and fingers to input data into information systems and communicate effectively to gather and provide operational information
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Travel Requirements

Approximately 60% travel is required. Extensive travel may be required during hurricane season and active catastrophe events. Candidates must be able to travel on short