Vice President of Mission Impact

On-siteManagementFull-time

Set the vision, strategy, operating priorities, and performance expectations for the Mission Impact function in alignment with GICF's strategic plan.
Serve as the executive voice for mission impact with executive leadership, funders, public agencies, community partners, and internal stakeholders.
Translate mission priorities into a coordinated operating agenda that connects programs, funding, retail training environments, partnerships, and measurable outcomes.
Lead impact reporting, including analysis of outcomes, trends, risks, opportunities, and recommended actions for executive review.

Provide executive leadership for the Prosperity Platform and related economic mobility initiatives, including participant pathways, referral networks, service standards, and outcome measurement.
Strengthen programs that help employees, program participants, and community members increase earnings, remove barriers, stabilize finances, build assets, and advance toward self-defined goals.
Coach Mission Impact leaders and Prosperity Planners to build consistent practices, active referral networks, and participant-centered supports.
Use data, participant feedback, operational input, and partner insights to evaluate program effectiveness and refine services.

Lead the identification, cultivation, and stewardship of public, private, philanthropic, and community funding opportunities aligned with mission priorities.
Oversee grant strategy, proposal development, funder reporting, and compliance partnership to ensure resources support sustainable and measurable impact.
Build and maintain strategic relationships with employers, funders, public agencies, nonprofits, education providers, referral sources, and community organizations across the service area.
Identify emerging community needs and develop partnerships that expand access to transitional employment, supported work, and economic mobility resources.

Partner with Retail Operations to advance the Retail Training Center model and embed transitional and supported work practices into operating environments.
Establish structures, documentation, training expectations, and feedback loops that connect Mission Impact programming with retail execution.
Cookordinate with HR, Finance, IT, Operations, Learning and Development, and Development to implement new processes, technology, reporting, and service models.
Anticipate operational barriers and lead practical solutions that protect program quality, participant experience, team alignment, and business continuity.

Lead CARF accreditation readiness and ongoing compliance activities, including documentation, process discipline, cross-functional coordination, and corrective action follow-up.
Establish KPIs, evaluation practices, and documentation systems that measure assistance provided, participant outcomes, funding compliance, and mission return on investment.
Serve as senior project leader for critical Mission Impact initiatives, managing scope, timelines, dependencies, communication, analysis, and implementation follow-through.
Lead, coach, and develop direct reports while modeling ethical decision-making, accountability, collaboration, and respect for the individual.

Bachelor's degree in nonprofit leadership, social services, workforce development, business, public administration, or a related field, or equivalent combination of education and experience.
Master's degree preferred.
Ten to fifteen (10-15) years of progressive leadership experience in nonprofit, workforce development, human services, community impact, social enterprise, public funding, or related mission-driven environments.
Demonstrated experience leading teams, program portfolios, cross-functional initiatives, community partnerships, grant-funded work, and measurable outcome frameworks.

Executive leadership capability with the ability to translate mission strategy into operating plans, measurable outcomes, and sustained execution.
Strategic relationship-building skills with the ability to engage funders, public agencies, employers, nonprofit partners, education providers, internal leaders, and community stakeholders.
Knowledge of economic mobility, workforce development, supported employment, transitional work, referral networks, barrier removal, and participant-centered service models.
Ability to lead grant strategy, proposal development, funding alignment, reporting, and stewardship in partnership with internal and external stakeholders.
Strong analytical skills, including the ability to define KPIs, interpret data, evaluate outcomes, build reports, and communicate insights to varied audiences.
Strong written and verbal communication skills, including executive presentations, board reporting, community presentations, and persuasive written materials.
High standards for ethical leadership, documentation, compliance, continuous improvement, and respectful service to employees, participants, and community members.
Proficiency with contemporary productivity tools such as AI and the Microsoft Office suite; ability to use information systems and reporting tools to support documentation, analysis, and decision-making.

Ability to perform work in office, retail, community partner, and meeting environments, including sitting, standing, walking, and using a computer for extended periods.
Ability to communicate clearly in individual, group, executive, and community settings and adjust to varied noise levels and work environments.
Vision sufficient for computer work, documentation review, presentations, and observation of program or participant activities.
Ability to travel independently to GICF retail locations, community sites, partner meetings, funding meetings, and events within the service area; occasional evening or weekend commitments may be required based on business needs.
Ability to lift up to 10 pounds regularly and up to 25 pounds occasionally.

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